1+ months

Manager, Brand Advocate

Atlanta, GA 30303
Apply Now
Apply on the Company Site
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003EAt HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200\u002B store locations and a relentless focus on customer service. We have been named one of the world\u0027s most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it\u0026rsquo;s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cspan style=\u0022text-decoration: underline;\u0022\u003EPOSITION PURPOSE\u003C/span\u003E\u003C/strong\u003E\u003Cbr /\u003E The Manager Brand Advocate will coach and mentor a team of direct reports responsible for partnering with strategic suppliers to drive a best-in-class online customer retail experience. The team will be responsible for enhancing online presence at an item level and building strong business relationships with suppliers to improve conversion, drive online traffic, and grow sales. The team will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier and merchandising partners to gain alignment on planned initiatives. In support of The Home Depot omnichannel retail strategy, this role will frequently partner with cross-functional groups (i.e., Merchandising, IT/Web Operations, Digital Marketing, Product Management, User Experience) to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E45% - Develop and manage a team who will build plans to improve the online customer experience and identify opportunities to drive online growth for key suppliers. Ensure team is trained and executing on content optimization, providing supplier support, and project planning.\u0026nbsp;\u003C/li\u003E\u003Cli\u003E20% - Translate business goals into program strategic initiatives. Assess customer behavior for consideration in upcoming projects via data analysis (e.g., click-through, surveys, heat maps). Identify program growth opportunities, build brand awareness and pitch new business for the program. Uncover process improvement opportunities.\u0026nbsp;\u003C/li\u003E\u003Cli\u003E20% - Partner with vendors and cross-functional teams (i.e., Merchandising, IT/Web Operations, Digital Marketing, Product Management, User Experience) to build, implement, and evaluate processes to create program efficiencies. Ensure strong supplier and merchandising relationships are cultivated and maintained.\u0026nbsp;\u003C/li\u003E\u003Cli\u003E15% - Assign project duties to team members and continuously assess project progress from start to finish through weekly meetings to ensure program deliverables are met. Responsible for budgeting and resource management to ensure program execution is on time and within budget.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E This position reports to Sr Mgr Brand Advocate. \u003Cbr /\u003E This position has 5-6 direct reports.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Environment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Travel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience: \u003C/strong\u003E5 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EExperience in Vendor Management Systems, Digital Marketing, Ecommerce, and Merchandising\u003C/li\u003E\u003Cli\u003EHigh proficiency in Excel and PowerPoint\u003C/li\u003E\u003Cli\u003EExperience with SQL and Adobe products (i.e., Adobe Analytics \u0026 Workspace) highly preferred\u003C/li\u003E\u003Cli\u003ETechnical aptitude and agility to learn database systems and web-based platforms (i.e., JMP/SAS, BrightEdge, Google AdWords)\u003C/li\u003E\u003Cli\u003EProven record of having worked with major consumer brands and knowing how to support/differentiate them in the digital space\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E\u003Cbr /\u003E Knowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EUnderstanding of basic corporate financial practices\u003C/li\u003E\u003Cli\u003EWell-developed and professional presentation and communication skills\u003C/li\u003E\u003Cli\u003EAbility to maintain composure and productivity in a dynamic environment\u003C/li\u003E\u003Cli\u003EAbility to approach problems systematically, researching all alternatives and making appropriate recommendations\u003C/li\u003E\u003Cli\u003EAbility to be deadline oriented with long and short-term projects\u003C/li\u003E\u003Cli\u003EExperience in building teams and identifying top talent\u003C/li\u003E\u003Cli\u003EExperience in navigating difficult conversations\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2020-02-29 Expires: 2020-04-28

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Manager, Brand Advocate

Home Depot
Atlanta, GA 30303

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast