1+ months

Manager 3, Regional Operations Support

Sodexo
Sacramento, CA 95814
Apply Now
Apply on the Company Site

Unit Description

Use your passion for service to create a positive impact and make a difference in the communities we serve!

 

This account is part of the SodexoMAGIC portfolio of business.

 

Use your passion for service to create a positive impact and make a difference in the communities we serve!  SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year!  SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.  SodexoMAGIC offers our dedicated service via the following Sodexo segments:  Corporate Services, Hospitals, K-12 Schools, Universities

 

Sodexo is currently seeking a Regional Operations Support Manager 3 to oversee retail operations for a potential sale in Sacramento, CA. The position will support various locations with opening, planning and implementing Sodexo systems.  The Regional Operations Manager position will be temporary up to 12 months and will require travel to various locations. The ideal candidate needs to have well-balanced retail food service management experience and a high level of customer service.

 

We are looking for candidates who will:

  • have oversight of day-to-day operations;
  • deliver high quality food service;
  • conduct retail brand standard audits (in-house and national brands);
  • oversee POS programming and maintenance;
  • implement retail branded concept standards (national and in-house brands);
  • ensure all needed signage (including digital) is in place;
  • manage vendor relationships and compliance; 
  • maintain all product merchandising, marketing and ordering standards are in place.
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • coach and develop staff; create a positive environment; and
  • ensure Sodexo Standards are met.

The ideal candidate:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • exhibit flexibility to take on additional responsibilities as needed; 
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
  • has a strong retail food management background
  • has the ability to adapt to an ever changing environment and influence others to do the same.

 Learn more about Sodexos Benefits 

Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance.  Sodexo, a long-standing leader in \u201cquality of life solutions\u201d around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin \u201cMagic\u201d Johnson himself click here.

 

Position Summary

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

 

Client / Customer Service - 20%

  • Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 
  • Effectively partners with client and Sodexo stakeholders to drive successful outcomes.
  • Complies with all client policies and procedures.

Operational Excellence - 20%

  • Owns, drives, and measures operational excellence outcomes of Sodexo and client.
  • Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
  • Creates a continuous quality improvement culture that drives operational efficiencies.
  • Drives change and creates a culture where change is embraced and operationalized. 
  • Brings innovation to client organization through deployment of Sodexo programs and brand.
  • Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

  • Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  
  • Accountable for effective utilization of labor resources.
  • Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.
  • Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 
  • Effective risk management by ensuring consistent regulatory and legal compliance. 
  • Compliance with supply chain management requirements.
  • Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.    
  • Set operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
  • Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
  • Effectively delegates operational responsibilities to appropriate individuals / positions. 

 

Safety - 20%

  • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
  • Behaviors include:  Working as a team for safety  
  • Communicating Effectively for Safety  
  • Managing Safety Risks  
  • Optimizing Human and Environmental Factors  
  • Recognizing, respond and reporting incidents 
  • Adherence to all operational safety practices and protocols
  • Drives a safety culture throughout the team.

Talent - 20%

  • Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
  • Creates a culture of continuous learning and development for self and those within the unit assigned.
  • Develops rigorous plans to continually enhance employee engagement and recognition 

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years 

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

 

Posted: 2021-05-20 Expires: 2021-08-22
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Manager 3, Regional Operations Support

Sodexo
Sacramento, CA 95814

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast