1+ months

Manager 1, Regional Operations Support

Sodexo
Maplewood, MN 55119
Apply Now
Apply on the Company Site
**Unit Description**


Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a **Manager 1, Regional Operations Support (ROSI)** to support M Health Fairview St. John's Hospital located in Maplewood, Minnesota


The Manager I, Regional Operations Support (ROSI) will support the food service department and other projects as assigned by the Client Executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.


The Manager 1, Regional Operations Support (ROSI) offers full-benefits that kick in day one!


Primary Responsibilities:


**Client / Customer Service**


+ Provide effective communication for client and customers to ensure excellent customer service.

+ Effectively partners with client and Sodexo employees to drive successful outcomes.

+ Complies with all client policies and procedures.

+ Owns and drives operational excellence outcomes of Sodexo and client.

+ Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

+ Creates a continuous quality improvement culture that drives operational efficiencies.

+ Utilizes all operational processes to drive continuous improvement and celebrate

+ successes.


**Analysis & Decision Making**


+ Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.

+ Follows best practices in decision making to determine best solutions for the business.

+ Effective risk management by ensuring consistent regulatory and legal compliance.

+ Supports and drives operational goals and ensures a prompt resolution to mitigate adverse impact on our clients or our performance.

+ Effectively delegates operational responsibilities to appropriate individuals / positions.


**Safety**


+ Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

+ Behaviors include:


+ Working as a team for safety

+ Communicating Effectively for Safety

+ Managing Safety Risks

+ Optimizing Human and Environmental Factors

+ Recognizing, respond and reporting incidents

+ Adherence to all operational safety practices and protocols

+ Drives a safety culture throughout the team


+ Learn more about M Health Fairview St. John's Hospital by clickingHERE (https://mhealthfairview.org/locations/m-health-fairview-st-johns-hospital)


_Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal._


At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Clickhere for more information aboutSodexos Benefits (https://bit.ly/2EVNezw) .


Are you ready to start your Sodexo career? Apply now!


**Not the job for you?**


We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .


**Position Summary**


The Manager I, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client Executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.


Primary Responsibilities:


**Client / Customer Service**


+ Provide effective communication for client and customers to ensure excellent customer service.

+ Effectively partners with client and Sodexo employees to drive successful outcomes.

+ Complies with all client policies and procedures.

+ Owns and drives operational excellence outcomes of Sodexo and client.

+ Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

+ Creates a continuous quality improvement culture that drives operational efficiencies.

+ Utilizes all operational processes to drive continuous improvement and celebrate

+ successes.


**Analysis & Decision Making**


+ Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.

+ Follows best practices in decision making to determine best solutions for the business.

+ Effective risk management by ensuring consistent regulatory and legal compliance.

+ Supports and drives operational goals and ensures a prompt resolution to mitigate adverse impact on our clients or our performance.

+ Effectively delegates operational responsibilities to appropriate individuals / positions.


**Safety**


+ Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

+ Behaviors include:

+ Working as a team for safety

+ Communicating Effectively for Safety

+ Managing Safety Risks

+ Optimizing Human and Environmental Factors

+ Recognizing, respond and reporting incidents

+ Adherence to all operational safety practices and protocols

+ Drives a safety culture throughout the team


**Qualifications & Requirements**


Basic Education Requirement - Associate's Degree in related field or equivalent experience


Basic Management Experience - 2 years


Basic Functional Experience - 2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-MN-MAPLEWOOD_


**System ID** _830011_


**Category** _General Management_


**Relocation Type** _No_


**Employment Status** _Full-Time_
Posted: 2022-07-19 Expires: 2022-10-23
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Manager 1, Regional Operations Support

Sodexo
Maplewood, MN 55119

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast