1+ months

M&R Agent Manager – Cammarillo, Oxnard, or Santa Barbara, CA

Camarillo, CA 93010
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  • Job Code
    838455

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

 

The purpose of this job is to supervise Independent Career Agents (ICA's) who sell the United Health Group (UHG) portfolio of products offered to Medicare beneficiaries and individuals age 50+. The Agent Manager is responsible for achieving assigned sales / membership growth targets through ICA's in his / her territory / territories. ICA's are not employees of UHG but rather independent sales agents who contract exclusively with UHG to sell this portfolio of products. ICA's may sell additional/alternative products that do not compete with this UHG product portfolio (e.g.; life insurance, home insurance). 


If you are a commutable distance to Camarillo, CA or Oxnard, CA or Santa Barbara, CA, you will have the flexibility to telecommute* as you take on some tough challenges.


Primary Responsibilities:

  • Achieve assigned sales / membership growth targets through ICA's in his/her territory
  • Continually build and nurture our stable of ICA's
  • Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems
  • Organize involvement in formal and on - the - job training to ensure an accurate understanding of our products, compliance / policy requirements, sales processes, brand and value proposition messages and sales systems
  • Organize ICA activities, leads and territories to ensure effective and efficient coordination across the territory
  • Act as a liaison between ICA's and UHG sales process owners to ensure ICA's are appropriately set up and supported across their lifecycle. This includes, contracting, licensing / appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.
  • Coach and manage performance
  • Coach / Develop staff to achieve quantitative and qualitative performance targets
  • Use data and insights to coach for optimal performance
  • Manage day - to - day time and activities of assigned ICA's to ensure appropriate leading indicators of success and corresponding sales results
  • Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
  • Conduct ride - along to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations
  • Conduct regular one - on - one meetings to review sales results/activities and provide feedback / coaching on opportunities for improvement
  • Facilitate engagement of ICA's in executing these plans and ensure that ICA's appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings
  • Ensure Compliance: Ensure ICA's adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures


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Posted: 2019-07-31 Expires: 2019-09-30

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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M&R Agent Manager – Cammarillo, Oxnard, or Santa Barbara, CA

UnitedHealth Group
Camarillo, CA 93010

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