1+ months

Lysaker Documentation Team Lead

Cisco Systems Inc.
Sheridan, IL 60551
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Are you our new Documentation Team Lead?

At Lysaker, Oslo you find Cisco Webex Devices. We make the best video conference systems in the world whether youre at your desk, in the meeting room or in the Boardroom. Our greatest advantage is that we make both hardware and software. We develop all parts of Webex Devices under the same roof from idea to design, mechanics, industrial design, user experience, machine learning and artificial intelligence. This means we dont depend on others. We simply create whatever we need.

Our products help people connect and collaborate all over the world. They are used by freelancers, small businesses, universities, governments, multinational corporations, powerful political leaders and even by Queen Elizabeth II.

Lots of people want to work with technology at Cisco Webex Devices, we create it!

We are looking for a Team Lead for our Documentation Team. The team is responsible for the majority of user-facing documentation for all products and solutions made at Lysaker. That means we develop user resources like our Help Center, Installation guides, Administrators guides and User guides. Our Documentation Team consists of five creative and ambitious people with very different backgrounds, but with the common goal of helping our customers experience our products and solutions in the best possible way.

About the job:

Technical documentation goes well beyond working with text. Creative thinking is required in several settings, adding to and shaping the routine tasks. The Documentation team:

  • design technical documentation with text and images
  • collaborate closely with other departments, within many different areas of expertise
  • work both independently and in collaboration with others for various projects
  • publish documentation to the web
  • contribute to the development of new solutions

As a team lead, you have a double role. An important part of the job is to be the teams representative and champion in the cross-team business discussions. As important is being part of the everyday tasks, decisions and team activities.

About you:

Honestly, you could be almost anything. You can have an education within for example journalism, text editing, linguistics, rhetoric, technical writing or maybe something completely different. The most important thing is that you have a talent for and an ambition to make technical documentation that actually works for the target audience.

Our dream team lead has:

  • previous experience as a team leader or manager
  • worked directly on technical documentation and is adept at conveying technical information
  • an ability to see the bigger picture, but also an eye for detail
  • great English language skills
  • experience with InDesign, Illustrator, Photoshop and XML-based text tools

In order to succeed in this role, youll be inquisitive, willing to learn and able to work with people with a wide range of technical competence. We want a team leader that is highly involved and hands-on in the teams everyday work, that is ambitious on behalf of the team and that takes pride in delivering the best possible technical documentation.

If this sounds like you, please apply with your CV and Cover Letter. We are eager to hear from you!

Why us?

At Cisco Webex Devices you can have your cake and eat it too. You will get the creative vigor of a medium-sized company with close colleagues and proximity to the decision-makers. At the same time, you will have the access to resources of one the largest technology companies in the world. At tiny Lysaker, we put great ideas into action.

We believe that happy people can make anything happen. Thats probably why we were ranked #1 Worlds Best Workplace in both 2019 and 2020 and Cisco Norway just made it to the top of Norways Best Workplace 2020. In addition to a competitive salary, insurance, and other benefits, we offer

  • a Cisco Fun aka Feeling young group dedicated to creating great memories for the Webex family
  • a Cisco Play group that organizes yoga and weekly bootcamps, as well as an in-house fitness center to strengthen your body and relieve your stress
  • six weeks holiday to make sure youre well rested
  • five (paid) days for volunteer work to make the world a better place
  • a day off on your birthday because you deserve it

and of course, free ice cream on warm summer days!


Posted: 2021-05-07 Expires: 2021-07-03
Sponsored by:
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Lysaker Documentation Team Lead

Cisco Systems Inc.
Sheridan, IL 60551
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