13 days old

LOA Case Specialist

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cstrong\u003EPOSITION PURPOSE: \u003C/strong\u003E\u003C/strong\u003EThe LOA Specialist is responsible for the administration of Leave of Absence (LOA) for the HR Performance Systems Group. This would include timely completion of all transactions related to the LOA cases. The LOA Specialist will serve as a subject matter expert for the LOA process in alignment and under direction and guidance of HRSC leadership. This position would assist with coordination and completion of LOA projects as well as serve as a liaison for escalated LOA matters. This associate will perform exemplary customer service and assistance to the associate\u0027s of The HR Performance Systems Group\u003Cstrong\u003E. \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES: \u003C/strong\u003E\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E40% - Administers LOA for HR Internal groups . Provides extensive case management and coordinates administrative aspects of the cases to include but not limited to tracking of hours used/taken, processing of letters, and thorough communication with leaders. Independently approves or denies leave cases based on specific criteria\u003C/li\u003E\u003Cli\u003E20% - Engage associates on leave to ensure relevant completed medical documentation is submitted for timely review. Ongoing contact with associates and coordination of return from LOA. Thorough review of LOA documentation received to meet FMLA and Home Depot guidelines.\u003C/li\u003E\u003Cli\u003E20% - LOA Specialist will leverage partnership with Medical \u0026 Health Management when necessary while ensuring privacy guidelines are closely monitored and effectively executed. Collaboration amongst other business partners such as Payroll, Benefits, ensure that pay and benefits for associates are accurate.\u003C/li\u003E\u003Cli\u003E20% - Play a key role in the organization of focus groups, and implementation of new LOA process improvements \u0026 strategies to include educating business partners on updates and processes\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003E\u0026nbsp; \u003Cstrong\u003E\u003Cstrong\u003ENATURE AND SCOPE: \u003C/strong\u003E\u003C/strong\u003E\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EThis position reports to Manager Associate Support.\u003C/li\u003E\u003Cli\u003EThis position has 0 direct reports.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E \u003Cstrong\u003EEnvironment: \u003C/strong\u003E \u003C/strong\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cstrong\u003E\u003Cbr /\u003E \u003Cstrong\u003ETravel:\u0026nbsp; \u003C/strong\u003E\u003C/strong\u003ETypically requires overnight travel less than 10% of the time. \u003Cstrong\u003E\u0026nbsp;\u0026nbsp; \u003Cstrong\u003E\u003C/strong\u003E\u003C/strong\u003E\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS: \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMust be eighteen years of age or older.\u003C/li\u003E\u003Cli\u003EMust be legally permitted to work in the United States\u003Cstrong\u003E\u003Cbr /\u003E\u003C/strong\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EEducation Required: \u003C/strong\u003EThe knowledge, skills and abilities typically acquired through the completion of a associate\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years \u003Cbr /\u003E\u003Cstrong\u003E Physical Requirements: \u003C/strong\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cstrong\u003E \u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPreferred Qualifications: \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EExcellent oral and written communication skills\u003C/li\u003E\u003Cli\u003EExcellent interpersonal and customer service skills\u003C/li\u003E\u003Cli\u003EGood working knowledge of MS Outlook, Excel, Word, Access and PowerPoint\u003C/li\u003E\u003Cli\u003EAbility to handle multiple priorities and projects\u003C/li\u003E\u003Cli\u003EAbility to protect associate privacy within the guidelines of HIPAA and the Home Depot\u003C/li\u003E\u003Cli\u003EExtensive LOA experience preferred\u003C/li\u003E\u003Cli\u003EStrong attention to detail and the ability to clearly and concisely document research notes and details related to issue resolution required\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies: \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ECOLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives\u003C/li\u003E\u003Cli\u003ECOMMUNICATES EFFECTIVELY: Developing and delivering multi-channeled communications that convey a clear understanding of the unique needs of different audiences\u003C/li\u003E\u003Cli\u003ECUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions\u003C/li\u003E\u003Cli\u003EINTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people\u003C/li\u003E\u003Cli\u003EDRIVES RESULTS: Consistently achieving results, even under tough circumstances\u003C/li\u003E\u003Cli\u003EACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm\u003C/li\u003E\u003Cli\u003EOPTIMIZES WORK PROCESSES: Knowing the most effective and efficient processes to get things done, with a focus on continuing improvement\u003C/li\u003E\u003Cli\u003ETECH SAVVY: Anticipating and adopting innovations in business-building digital and technology applications in order to identify patterns and trends.\u003Cstrong\u003E\u003C/strong\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003C/div\u003E
Posted: 2020-10-14 Expires: 2020-11-13
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LOA Case Specialist

Home Depot
Atlanta, GA 30303

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