1+ months

Licensed Practical Nurse - Phone Triage - Noblesville, IN

Noblesville, IN 46060
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  • Job Code
    890162

Opportunities with American Health Network, OptumCare partner. When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial and other aspects of well-being.


Find out what it means to be part of an exceptional company that values its providers, its role in health care, and making a difference one patient at a time. Take a look at American Health Network and explore a new path to your life's best work.(sm)


The schedule for this position is Monday - Friday from 8:00AM - 5:00PM


Primary Responsibilities:

  • Manages patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols for the assessment and management of a range of symptoms. 

  • These telephone interactions require assessment, patient education and may require crisis intervention. 

  • Responds to and prioritizes incoming patient messages and test results. Schedules appointments as needed. 

  • May schedule tests and procedures and obtain insurance prior-authorization. 

  • Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy. 

  • Educates patient and/or family members about diagnostic procedures, medications, nutrition and maintenance of health and wellness.

  • Responds to patient questions and appropriately provides reassurance while responding to patient concerns.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-09-10 Expires: 2020-11-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Licensed Practical Nurse - Phone Triage - Noblesville, IN

UnitedHealth Group
Noblesville, IN 46060

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