6 days old

LHI Training Coordinator - La Crosse, WI

La Crosse, WI 54601
Apply Now
Apply on the Company Site
  • Job Code
    873548

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians. 


When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial and other aspects of well - being.

 

Find out what it means to be part of an exceptional company that values its providers, its role in health care, and making a difference one patient at a time. Take a look at American Health Network and explore a new path to your life's best work.SM

The Training Coordinator supports the goals and projects of the Training Department.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of (7:30am - 5:00pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at 102 JAY STREET SOUTH LA CROSSE, WI 54601 .


Primary Responsibilities:

  • Assign appropriate trainings to VA practitioners
  • Answer VA Training Queue line calls regarding exam completion, concerns, and portal navigation
  • Coordinate clinical trainings between practitioners and LHI Clinical Trainers/Practitioner Tutors
  • Effectively problem solve while utilizing strong customer service skill sets
  • Educate and train/retrain newly and currently contracted medical practitioners in regard to: examinee and provider responsibilities; (electronic) paperwork completion, DBQ retrieval and Provider Portal navigation
  • Convey complex or technical information in a manner that others can understand, as well as the ability to understand and interpret complex information from others
  • Act as front - end support for incoming issues, and gather accurate data related to the incidents reported by end users. Direct the issues to appropriate parties for resolution
  • Ability to develop strong professional relationships while demonstrating a clear understanding of basic business structures
  • Ability to gather data and present findings to leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

",
Posted: 2020-05-21 Expires: 2020-06-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

LHI Training Coordinator - La Crosse, WI

UnitedHealth Group
La Crosse, WI 54601

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast