We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. Thats the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!

Cisco Meraki has grown to become an industry leader in the IT space, with over 500,000 plus  customers and with over 3 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of networking and making cloud-managed IT a reality.

What you will do

As an Inside Sales Manager, you will lead a team of Inside Sales Representatives across your region to achieve our sales and talent development goals within the market. You will be responsible for setting the direction and empowering your Inside Sales team responsible for: new customer acquisition, existing account management, and working with our channel partners to accelerate growth.

• Hire, mentor, and develop a motivated and hardworking team of Sales Reps to deliver against your sales goals
• Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.
• Drive strong internal and external relationships in service of an outstanding customer experience and continued rapid growth.
• Set the tone for your team: Champion a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your teams career development
• Build and drive territory strategy and priorities and communicate them clearly with your team. Continuously optimize our sales methodology and share ideas to improve efficiency and focus, enable greater scale, and yield better results.
• Partner with cross-functional teams to maximize results (channel, field sales, systems engineering, marketing, Cisco sales leaders, etc.).
• Collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs, and implement process improvement initiatives.
• Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers.

Minimum Qualifications:

• 4+ years of successful sales/relationship management experience
• Executive presence and ability to collaborate cross-departmentally
• Examples of working collaboratively with peers to solve complex problems for the betterment of the team
• Organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines
• Proven relationship building skills, tenacity, resilience and interpersonal skills
• Track record of quota achievement and YoY growth
• As an Inside Sales Manager, you will be working across the region including key partners in mainland China, Taiwan and Hong Kong, and thus, proficiency in both English and Mandarin Chinese is crucial
• Current and continued right to work in China required

Preferred Qualifications:

• 2+ years of experience leading a team in B2B sales, operations, or a similar environment with a consistent track record of overachieving goals

At Cisco Meraki, were challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. Were building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.