1+ months

Lead UX Interaction Designer

Cox Automotive
Atlanta, GA 30303
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*Primary Location: *6325 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *212834
A User Experience Lead at Cox Automotive researches, plans, and architects the users experience for websites, mobile apps, and Web applications. This person leads the creation of digital products made from a users perspective, and coordinates the efforts of other interaction designers, researchers, and visual designers working on products within the same area. The Lead devises interaction strategy in sync with user goals and business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content, and tirelessly advocates for real users needs and goals.


This person will make strategic and tactical UX decisions related to design, usability, features, and functions. The best candidate will possess outstanding creativity, a highly detailed nature, and help define and solve complex user interface problems.


Candidates must be passionate about user experience and design thinking and want to take advantage of working with highly talented team members and stakeholders who want a design-led, customer-centric experience for our product platforms. In return, they will get the opportunity to transform digital customer experiences in a fast-paced environment by striking the right balance between the transactional and the emotional always keeping our users and their goals in mind.


This person is metric sensitive and understands that success is based on meeting both customer needs and revenue goals.


The successful candidates portfolio must demonstrate a depth of experience with emphasis on user interface design for digital applications, including complex data-driven web sites and multi-screen applications, with mobile experience needed.


The Lead will support and assist in the continuing development of a holistic design system that incorporates design patterns, interactive elements, visual standards, and coded components for use across our product ecosystem. He or she will research, conceive, document, and evangelize user experience principles and standards across the company.


The successful candidate will be able to articulate and execute a strategic vision through the use of research, documentation, presentations, and relationships built within the company.


They will aid in the mentoring of junior, mid, and senior UX Interaction Designers within the team.


GENERAL RESPONSIBILITIES:




* Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.

* Develop knowledge and influence across Product, Operational Excellence and Engineering.

* Lead the assessment and benchmarking of competitive user experiences. Identify strategic opportunities for competitive advantage based on findings.

* Examine web analytics to inform user interactions and designs.

* Evangelize Human-Centered Design culture and process.

* Lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality. Create (and lead the development of) comprehensive site maps, user flows, wireframes, and interactive prototypes (lo/high fidelity).

* Monitor developments within the industry and technology trends in general to consider UX implications and benefits to client expectations and product roadmaps.

* Be a model for UX designers through quality process and artifacts, mentorship, evolution of our UX toolkit and processes ,and by helping to attract great talent.

* Advise and conduct research with teams and apply research to generate theories that inform/drive strategy.

* Bring exceptional communication skills that can create buy-in for user-centered product strategy, as well as an ability to speak on a technical level and communicate clearly with engineers and other stakeholders within the team and beyond.

* Work on complex problems and systems, across a variety of interface and interaction types, spaces, and user groups. This includes physical and spatial considerations, designing for specific environments and specialized audiences.

* Facilitate cross-functional meetings and design workshops for actionable outcomes; bring an inclusive mindset to your leadership approach.

* Develop your point of view and identify opportunities to innovate and evolve the product experience.

* Establish a strong design culture by collaborating with members of multidisciplinary teams and advocating for users and user-centered design practices

* Inspire the teams around you and contribute your voice to the Product Design team by providing design feedback and thought partnership, mentoring and pairing with other designers and growing the team culture and goals.




Qualifications:

* Bachelors degree (or comparable work experience) with emphasis in design-related fields such as Human-Computer Interaction, Human Factors, Psychology (Cognitive or Experimental), Interface Design, Information Design, Behavioral Science, Industrial Design, or Computer/Information Science. Masters degree in related discipline a plus.

* 10+ years work experience in interaction design or user-interface, design-related field required, preferably with ecommerce, large brand websites. Management/mentoring experience a plus.

* Excellent oral, written, and verbal communication skills, as well as interpersonal skills

* Must be an expert in user-centered design methods, techniques, and principles.

* Ability to arrange and conduct formal and informal usability tests.

* Project experience in working with teams on large scale, long-term projects.

* Proven ability (portfolio required) to produce user experience documentation: storyboards, user scenarios/tasks, user flows, wireframes, prototypes, etc.

* Ability to develop network/system architecture diagrams a plus.

* Proficient to expert use of software tools: Figma, Axure, and MS Office applications.

* Must have an interest in human beings, how they think, their behaviors and limitations. You should be able to think like our users.

* Ability to establish user experience methodology, processes, estimates, and deliverables for a project.

* Strong analytical and problem solving skills.

* Group facilitation experience required.

* Ability to work on multiple projects with competing priorities simultaneously.

* Superb organizational skills with the ability to juggle multiple projects varying in size and complexity, prioritizing time and tasks as needed to meet aggressive deadlines.

* Be able to make intuitive leaps to appropriately hypothesize product design solutions.

* Be able to understand the big picture along with expert attention to fine detail.

* Be able to convincingly articulate ideas and rationale across the company, including the executive suite.

* Experience in client services and negotiating business decisions.

* Able to deal with ambiguity.

* Knowledge of whats possible in the digital space.

* Avid learner. Stays up to date on latest trends and research in product design, SEO, and web/mobile technologies.

* Must be able to work individually with minimal supervision/mentoring, and as a team.

* Ability to work across multiple internal business units and companies.





Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-04-05 Expires: 2021-07-22
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Lead UX Interaction Designer

Cox Automotive
Atlanta, GA 30303

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