28 days old

Lead Technical Analyst, Business Operations

Cox Communications Inc
Atlanta, GA 30303
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*Primary Location: *6305 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Communications Inc
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *212070
Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and lets build a better future together.

The Lead Technical Analyst, Business Operations role will support technology delivery and business operations within the Data Support Systems organization. This individual will work with the ED&O Biz Ops team to report and manage the DSS department OpEx and CapEx budget. Partner with ED&O Finance team to align expected business outcomes and financial commitments for DSS. Deliver cross-stack strategic initiatives and special projects. Recommend improvements & best practices and foster engagement and cohesiveness. Drive transparency, predictability through financial and operational management. Using measurements and dashboards to guide strategic decision making in multiple domains across the DSS Organization. Partner with the Functional Champions and the ED&O Delivery Enablement team to enable continuous learning within DSS, providing our team with access to new learning techniques and tools to develop and grow our skillsets.

Additional responsibilities include: DSS Work Intake, Infrastructure Portfolio proposals and negotiation to targets, Project Budget Oversight and strategic program delivery.


- Able to understand and communicate complex business and technical concepts to technical and non-technical audiences across departments

- Gathers data/report requirements to support report, dashboard and scorecard project delivery across DSS

- Communicates technical and business aspects of work efforts between team members

- Reviews vendor documents as appropriate including RFPs, Contracts and SOWs to determines if vendor solutions meet Cox requirements.

- Develops measurements and reports on key service-level metrics.

- Proven ability in delivering large programs.

- Create long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources

- Identify and manage potential risks and issues across multiple projects

- Assist in the definition of project scope and goals

- Make effective decisions when presented with multiple options for how to progress with the project

- Communicate with executives to keep the project aligned with their goals

- Adjust schedules and targets on the project as needed

- Motivate people involved in the project to complete tasks on time

- Knowledge of strategic planning, innovation and strategy, budget & portfolio management, contract negotiation, standardization and change management, vendor management and reporting

- Experience coordinating across organizational boundaries.

- Strong verbal and written communication skills required.

Qualifications: *MINIMUM:*

- 8+ years experience in related field

- 3+ years of experience of large program oversight experience. Scope, schedule, financial forecasting and reporting activities across Technology delivery

- Strong analytical and interpersonal skills to partner with business owners and end-users.


- BS/BA degree in related discipline strongly preferred (software engineering, computer science, or similar).

- 3+ years direct experience in technology business management roles or similar

- Good program management skills and/or substantial project management structures

- Prior experience working for an MSO.

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-03-17 Expires: 2021-05-15
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Lead Technical Analyst, Business Operations

Cox Communications Inc
Atlanta, GA 30303

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