1+ months

Lead Site Reliability Engineer - Telecommute - 928766

Eden Prairie, MN 55344 Work Remotely
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  • Job Code
    928766

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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You will be doing a challenging job helping drive cultural change across a large company. We are looking for someone with a positive mindset that has a genuine interest in helping others and improve outcomes for our customers. Site Reliability Engineers (SREs) walk the fine line between innovation and reliability. Therefore, you will work to help eliminate toil and improve the lives of development & operation teams, throughout the enterprise, by focusing on doing more things that matter and less on things that dont deliver value.

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This role will be a critical member of the SRE Service Team at Optum. The ideal candidate has multiple years of system administration and development experience, is a self-starter, innovative, and not afraid to challenge the status quo. Successful candidates have a proven ability to network and lead without direct authority, as they will be inserted into teams that have come to us asking for help. You will spend 3-12 months doing hands on work to improve the culture, business outcomes and system reliability of the teams you are embedded in, as well as mentor and train junior members of the target teams.

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You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Drives reliability into systems across the enterprise
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  • Mentoring junior employees in your expertise domains
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  • Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles
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  • Perform Information Technology Service Management (ITSM) tasks without supervision, and able to provide direct feedback to improve ITSM processes
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  • Create complex architecture design models that describe enterprise solutions that both conform to enterprise standards and advocates for modern technology and best practices
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  • Provide end-to-end support and leadership of multiple platforms. Leverage modern tools and instrumentation to drive reliability and meet Service Level Objectives (SLOs)
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  • Demonstrable understanding of key networking technologies, and ability to include this understanding in troubleshooting and problem management
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  • Utilize monitoring and telemetry tools to track performance and availability of applications and determine trends. Ability to teach others in learning this technology
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  • Utilize log forwarding technology to troubleshoot problems and identify trends, coaching others in learning this technology
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  • Participate in or lead challenging conversations with tact and respect while standing firm behind the SRE principles you are trying to represent
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  • Present SRE recommendations, principles and culture to executives and high-level leaders
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  • Lead cultural change across organizations, consistent with SRE principles
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  • Encourage collaboration and cohesiveness within the teams you are working for
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  • Complete tasks with minimal guidance and oversight, and review work of others
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  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies, and requiring the same from others
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • 4+ years of professional IT experience (system administration, software development, or a combination), with steadily increasing responsibilities
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  • 2+ years of experience designing, building, and maintaining highly distributed, reliable systems
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  • 2+ years of experience as a Site Reliability Engineer
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  • Hands on experience with one or more modern scripting or programming languages such as Powershell, Python, Ruby, C#, or Java
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  • Experience with one or more modern monitoring, telemetry or log forwarding tools
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Undergraduate Degree
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  • Health Care industry experience
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  • Production Readiness Review experience
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"Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drugfree workplace. Candidates are required to pass a drug test before beginning employment.

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"Job Keywords: Lead Site Reliability Engineer, SRE, Site Reliability Engineer, Python, Ruby, Go, Eden Prairie, MN, Minnesota, Work At Home, Remote, Work From Home, Telecommute, Telecommuter, Telecommuting
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Posted: 2021-05-18 Expires: 2021-07-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Lead Site Reliability Engineer - Telecommute - 928766

UnitedHealth Group
Eden Prairie, MN 55344

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