1+ months

IT Lab Technical Support Specialist

Plano, TX 75074
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Auto req ID: 241611BR Job Description This role provides technical leadership and support to ensure Labs systems availability and to deliver small enhancements to the platform. This role works very closely with the Managed Services support team to provide technical guidance and code reviews. Development, Delivery and Support of R&D Labs Solutions and R&D Advanced Analytics Local lab support for the US; lab collaboration tools, instrument integration, lab PC setup Engage with different IT teams to guarantee high quality product delivery Working with software vendors and 3rd party contractors (BT) to troubleshoot network issues Management of IT services for Labs and Analytics in Service Now Making sure lab workstations are running are being backed up Managing small enhancement projectsAF-Tech Qualifications/Requirements Bachelor's degree in IT or similar filed of studyExperience: 2-4 years general Windows Server administration 1-2 years Linux server admin (Simulation) 2-4 years networking, VLANs 2-4 years MS SQL ServerMandatory Technical Skills General Windows Server administration Linux server admin Networking, VLANs MS SQL Server .NET development using C# and VB.NETMandatory Non-Technical Skills General knowledge of backup solutions Understanding of data and systems integration Background in Data and Advanced Analytics Knowledge of IT Service Management processes and tools such as Service Now End user services Ability to understand current business process and document requirements from business partnersDifferentiation Competencies Some physical abilities are required such as crawling under a desk or reaching behind tight quarters to fix printers / NIC/ Instrument connections. Have a technical understanding for the lab space or can demonstrate the ability to quickly pick up new technologies and functional areas. There is a lot of troubleshooting on lab equipment which requires strong analytical skills and a good uderstanding of networking and technical platforms. Relocation Eligible: Not Applicable Job Type: Regular All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy Please view our Pay Transparency Statement","street_address":"United States - TX - Plano - 7701 Legacy Dr - 75024-4002","city":"Plano","state":"Texas
Posted: 2021-07-08 Expires: 2021-10-17

Performance with Purpose


Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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IT Lab Technical Support Specialist

PepsiCo Inc.
Plano, TX 75074

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