1+ months

IT Field Support Specialist (Government)

Columbia, MD 21044
Apply Now
Apply on the Company Site
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a IT Field Support Specialist -

Responsibilities Include:
  • Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
  • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
  • Troubleshooting and solving technical issues related to end user equipment hardware and software
  • Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associates degree and two (2) years of experience.
  • Must be able to lift 40 lbs.
  • Must be willing to drive an AT&T Motor Vehicle for an authorized purpose upon request.
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem solving skills
  • Outstanding communication skills to relate with team members and support workers
Required Clearance: Candidate must be a U.S. Citizen and willing/able to obtain/maintain a security clearance.

Desired:
DoD 8570 IAT Level 1 certification or MTA.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Posted: 2020-01-29 Expires: 2020-04-26

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

IT Field Support Specialist (Government)

AT&T
Columbia, MD 21044

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast