1+ months


Universal Health Services
Shreveport, LA 71101
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The Intake Counselor will screen intake calls for appropriate level of care and conduct initial intake assessments to determine appropriateness for admission to facility or community referral.

Responsibilities include:

  • Assists caller in providing recommendations for appropriate action including assessment and/or admission, or referral to an appropriate agency for further services when in-house services are inappropriate.

  • Conducts admissions assessments. Completes thorough and timely admissions assessments. Communicates patient information, in adherence with HIPAA standards, with other treatment professionals and service areas, relevant to the provision of services upon admission.

  • Communicates effectively and demonstrates quality customer service with all internal and external customers. Communicates professionally and with compassion.

  • Maintains working knowledge of current hospital and payer source criteria, custodial parent and guardian requirements, pre-certification processes, and referral sources.

  • Adheres to general performance standards for hospital employees, and maintains licensure and training requirements. Fosters productive teamwork within the integrated hospital system.

Brentwood Hospital is a 200-bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana. Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors. We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.

One of the nations largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worlds Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americas Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Mission Statement: To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Job Requirements

This opportunity is available to individuals who excel in people skills and who meet the following requirements:

  • Masters Degree in social work, psychology, counseling or related area of study from an accredited college or university and/or current Registered Nurse License to practice in the state of Louisiana.

  • A minimum of two (2) years experience in psychiatric treatment setting preferred

  • Awareness and understanding of psychiatric diagnosis and able to conduct clinical assessment

  • Demonstrate awareness and understanding of referral processes and community resources.

  • Able to visually observe to convey verbally and in writing patient behavior. Able to write legibly and grammatically to convey patient behavior and information on patient assessments.

  • Ability to maintain confidentiality of patient information.

  • Knowledge and adherence to facility safety practices

  • Effective oral and written communication skills and knowledge of telephone etiquette is required

  • Ability to interact in a positive manner and to communicate well with co-workers, supervisor and other hospital employees

  • Must be able to work in a fast-paced environment with frequent interruptions

  • Ability to maintain information as highly confidential

  • Able to exert up to 100 pounds of force occasionally

  • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift & grasp

  • Successful completion Crisis Prevention Intervention (CPI) & CPR within 90 days of employment

This opportunity offers the following:

  • Challenging and rewarding work environment

  • Growth and Development Opportunities within UHS and its Subsidiaries

  • Competitive Compensation

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means

Posted: 2020-01-14 Expires: 2020-04-02

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Universal Health Services
Shreveport, LA 71101

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