1+ months

Innovation Factory Product Manager

St Louis, MO 63103
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At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
The Edward Jones Innovation Factory exists to enable elevated human-centered workflow solutions in order to improve digital experiences for our clients, branch teams and home office to go from good to great where stakeholders choose to do so.
The small Innovation Factory team is intrapreneurial it includes a combination of capabilities that enable it to inject innovation into design and collaborate to produce modern user experiences that show the way for the firm, and push to scale across all our design and delivery capabilities.
The opportunities that are ripe for the Innovation Factory are dynamic and diverse so it gets to work on many levels including innovation, capability acceleration, influencing mindset shifts and partnering closely with design and delivery capabilities inside and outside the firm to simplify and modernize our digital footprint. The Product Manager will be responsible for identifying and showcasing/evangelizing in partnership with internal and external teams our new Enterprise Capabilities that drive unparalleled client and branch digital experiences.
The core definition of success for the Innovation Factory is that it is invited or accepted into the digital design and planning activities of the firm to create advanced capabilities and elevate end user experiences from good to great. This position is accountable for creating that acceptance and support and delivering on its promise to influence better outcomes.

* Product Managers of the Innovation Factory (IF) will work in partnership with the Innovation Factory team to drive daily activities for a diverse group of IF team members and partners, focusing on accelerating the maturity of capabilities in Product Management, Design, Data, and Technology.

* Responsible for representing the Innovation Factory capability within the Value Engine through participation on concept design squads.

* Accountable for working in partnership with DPM, FSEO, CX, BX and others to activate the creative tension between design and build to attain the bar of extraordinary by adopting great (viable) designs.

* Showcase the IF's advanced capabilities to firm-wide stakeholders (such as data driven intelligence, intelligent embedded support, mobile, workflow/business process automation, etc.) in a way that leads to mainstream adoption from the rest of the digital organization

* Work with the IF team members, key stakeholders, and business partners to continually evolve the vision of the Innovation Factory.

* Serve at the forefront of building strategic partnerships with Digital Product Management (DPM), Firm Strategic Enablement Office (FSEO), User Experience (UX), and Branch Experience (BX) to elevate design where stakeholders choose to do so.

* Partner with the behavioral science capability to infuse experiences and engineering with features that lead users to desired behavior or action.

* Drive the collaborative development of the Innovation Factory roadmap through strategic partnerships internally and externally to ideate on opportunities with an outside-thinking approach.

* Practice and promote a data-driven culture, data-driven research, and lean agile ways of working.

* Establish a vibrant model of Branch Team involvement in the IF process; promote the model to the field as a showcase of how we are working differently and delivering more value to the branch teams.

* Provide mentorship to other associates within the organization on the innovation principles and technical capabilities that can drive extraordinary experiences.

Position Requirements

* Bachelor's degree in business administration, management information systems, computer science, or related field and master's degree preferred, or relevant professional experience.

Minimum Years of Experience:

* Minimum 9+ years of experience required in one or more of these fields:

* Lean agile product management

* Development and management of sophisticated workflow solutions in mission critical, enterprise contexts

* Financial planning, wealth management and/or portfolio construction

* Investment advisory, brokerage and/or insurance products

* Prior leadership experience in innovative, distributed environments with multiple external partners

Functional Knowledge:

* Experience delivering enhanced commercial value using digital experiences in financial services, including recent advancements, opportunities and current limitations/challenges

* Excellent communication skills with the ability to present complex/abstract concepts in simple, cogent terms with impact

* Detail orientation with excellent analytical capabilities, possessing the ability to effectively contribute across multiple teams, disciplines and time horizons

* The ability to organize, prioritize, and execute on work within a dynamic, fast-paced environment, demonstrating strong leadership skills with the ability to empower others and direct work in a way that maximizes both personal and team efficiency

* Mentoring capability to advance and develop team members and associates

* A robust understanding of full-cycle software development within a Lean Agile framework includes DevOps and SRE

* Product orientation with a strong sense of ownership, courage and ability to exercise judgment from strategic intent.

* 2021 FORTUNE 100 Best Companies to Work For By Great Place to Work and FORTUNE Magazine Edward Jones was named No. 20 on the list.
* From FORTUNE 2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* 2021 Corporate Equality Index Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundations 19th annual scorecard on LGBTQ workplace equality.
* From The Human Rights Campaign. All Rights Reserved

* 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
* J.D. Power, 2021 Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
* Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [Visit our career site](https://careers.edwardjones.com/compensation-and-values/) to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:


  • Banking / Finance
Posted: 2022-05-18 Expires: 2022-07-30

Edward Jones serves nearly 7 million investors from more offices than any other investment firm in America. We attribute a great deal of our success to our principles and personal, long-term approach to investing.

We have consistently been ranked among the best companies to work for by FORTUNE magazine, and our employees tend to stay with us for years. As a privately owned company, Edward Jones has a very personal feel that’s almost like family. And we’re very proud of that.

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Innovation Factory Product Manager

Edward D. Jones & Co., L.P
St Louis, MO 63103

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