1+ months

Individual Contributor for UCM Cloud Calling Engineering

Cisco Systems Inc.
Richardson, TX 75080
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In Ciscos Collaboration Team we offer the best collaboration suite in the industry. Our mission is to offer a suite of collaboration products that allows our customers to have the most meaningful and productive collaboration in your work place. We are making that experience easier, faster, and smarter with technology that simply works.

What You'll Do

As part of the Webex Suite of Collaboration Services there is a solution called UCM Cloud which focuses on the calling aspect of collaboration. As an Individual Contributor in UCM Cloud Calling Engineering you would be responsible for implementing each customer solution and making sure each solution is validated via automation. In conjunction with the architects you will review each customer configuration and make sure any concerns have automation test defined and run against the solution. Analytics are essential to any cloud offering and understanding and prioritizing the ones most critical to this task is also a must. The platform supports customers working on prem and over the top off prem, therefore, understanding how the different network options affect reliability and quality of service is required.

A key focus will be to craft solutions and work with other specialists to implement designs with full confidence and understanding.

Required Skills

  • 7+ years of experience building real-time communication-based software
  • Hands on Knowledge of Call Manager applications like UCM, Unity Connection, IM&P, and Expressway as it applies to upgrade, backup and restore, provisioning, and clustering over the Wan.
  • Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Jenkins, Nexus, Artifactory, Ansible etc)
  • Experience with modern Unix/Linux operating systems/distributions.
  • Understand tools like PCD and how itt works with the UCMC products.
  • Have a software development background with 5+ years of experience coding with languages like Python, C++, Java

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Posted: 2021-04-14 Expires: 2021-06-14
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Individual Contributor for UCM Cloud Calling Engineering

Cisco Systems Inc.
Richardson, TX 75080
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