15 days old

Healthcare Analytics Trainer - Chicago, IL preferred or Telecommute - 2000305

Chicago, IL 60602 Work Remotely
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  • Job Code
    2000305

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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Youll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges. Candidate from Chicago, IL preferred.

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Primary Responsibilities:

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  • The Healthcare Analytics Trainer plays a key role on the Client Value Enablement team, helping to conduct both onsite / in person trainings, as well as ongoing web-based sessions ranging from general product overviews to more detailed and advanced use cases within the population and financials analytics product known as Optum Performance Analytics (OPA)
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  • Creates written, graphical, and multimedia training material and other content to drive utilization and client engagement in collaboration with technical writing team
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  • Builds and scales the delivery of custom reports and resources to drive optimal utilization across the client base
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  • Supports the Client Value Management team to identify and serve client training needs throughout the life cycle including custom, commissioned trainings as needed
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  • Stays up-to-date on the latest industry and best practice research, identifying and integrating key resources (data, tactics, and tools) into deliverables
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  • Investigates client engagement drivers and suggest appropriate content to optimize utilization and engagement
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Core Functions:

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  • Develop expertise on the population and financials analytics product, Optum Performance Analytics (clinical and claims-based analytics for clients transitioning to value-based care)
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  • Lead 2 - 4 onsite trainings per month
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  • Lead monthly webinar-based trainings for members in the client network
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  • Lead individual, custom client training webinars as needed
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  • Lead internal staff training and onboarding sessions
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  • Design and disseminate resources to introduce Client Value Management and clients to products latest releases
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  • Supports and contributes to specific client objectives as directed by team leader
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Event planning, development, execution

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  • Contribute to client events, such as quarterly webinars and Optum Forum. This responsibility encompasses working with Client Value Management on recruitment, coordinating with Marketing, and supporting client content development / presentations
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Project management and collaboration

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  • Set and adhere to established deadlines for own work product, while simultaneously project managing other stakeholders to ensure forward progress on multi-disciplinary projects
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  • Build consensus among peers and leaders on business needs and strive for collaboration on complex projects
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  • Cultivate productive working relationships across internal departments, embodying a strong service ethic in interactions with colleagues
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Case study development and merchandizing

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  • Support Client Value Management staff in ongoing production of case studies and help boost the case study pipeline
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  • Management of program / vertical-wide case study competitions
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Soft Skills:

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  • Experience with solution-focused problem solving and thinking through problems creatively
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  • Comfort with a fast-paced work environment and working autonomously
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  • Comfort with ambiguity and a desire to innovate
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors degree
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  • 1+ years of experience developing and/or delivering multi-modal (classroom or web-based) training in a professional setting
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  • 1+ years of experience conducting primary or secondary research in a professional setting
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  • 1+ years of experience writing reports, articles, or blogs in a professional setting
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  • 1+ years of experience building research, marketing, or sales presentations in a professional setting
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  • 1+ year demonstrated analytical reasoning or quantitative analysis
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  • Proven ability to communicate insights in written and verbal communication and create professional content
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  • Proficiency with Microsoft PowerPoint (create and design slides), Word (creating and editing documents), and Excel (manipulate large data sets to turn into usable insight, create pivot tables, basic Excel summary functions within spreadsheets) in a professional setting
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  • Ability to travel (domestic) up to 75% of the time to client sites
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Preferred Qualifications:

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  • Bachelors degree or higher in health, technology, education or communication-related field
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  • Experience with service delivery or account management in Healthcare Technology industry
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  • Knowledge or experience with healthcare issues, population health or value-based care initiatives
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  • Education / Training in instructional design and training development
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job keywords: Healthcare Analytics Trainer, Healthcare, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Chicago, IL, Illinois

Posted: 2021-07-17 Expires: 2021-08-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Healthcare Analytics Trainer - Chicago, IL preferred or Telecommute - 2000305

UnitedHealth Group
Chicago, IL 60602

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