1+ months

General Manager - Sunshine Village, Banff AB

Banff, AB T1L
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About AramarkAramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the worlds leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the Worlds Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



General Manager leads all phases of Food & Beverage/Retail operations, staffing, planning, and customer satisfaction for the location. This position oversees a team of professionals who oversee day to day food and retail operations at Sunshine Village. Ideal candidates will have strong background in retail and food management experience. The ability to manage in a diverse environment with focus on client and customer services; entrepreneurship and building and growing a strong business is essential for success in this role.


\u2022 Monitor and manage all operational functions including budgets, forecasts, expenses and supplies. \u2022 Develop, implement, support and monitor programs and training to insure productivity standards, safety and environmental standards, company policies and procedures are met. \u2022 Ensure that systems and procedures for the ordering, receiving, storing, preparing and serving of food and related products, as well as menu planning and development are in accordance with Aramark Operational Excellence platforms.\u2022 Responsible for period inventory; performs other functions such as maintaining records to comply with Aramark, government and accrediting agency standards. \u2022 Responsible for alcohol service compliance at the location.\u2022 Ensure that all required employees are TIPS and Servsafe trained and certified.

\u2022Responsible for daily interaction with the client and client's customers and/or employees. Ensure that all efforts are focused upon exceeding each and every guests expectations.

\u2022 Observe guest reactions and confer frequently with staff to determine guest satisfaction.\u2022 Resolve guest concerns, including, but not limited to, Voice of the Customer comments and letters. \u2022 Approve all requisitions for supplies, equipment and personnel for the location. \u2022 Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel.\u2022 Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems, etc. \u2022 Lead areas of recruiting, hiring, coaching, discipline, promotions and evaluations of personnel. \u2022 Recognize outstanding employees and assist in providing incentives for improvements in standards and sales.\u2022 Monitor the physical condition of all facilities and equipment in all areas to ensure that required maintenance is performed

Need to attend SSV manager and Executive meetingHandle HR issue that ariseWork directly with Executive chef\u2022 Able to work flexible schedule including nights, weekends and holidays.

Oversee the condition of the grounds and all public areas.




\u2022 Bachelors degree in Business or other related field and 5-7 years of food service management experience or a combination of education and experience from which comparable knowledge and skills are acquired.\u2022 Ability to manage and analyze a variety of problems including technical and guest service issues is essential. \u2022 Superior organizational, time management and communication skills required. \u2022 Outstanding leadership skills and the ability to multi-task. \u2022 Very good problem resolution techniques.\u2022 Solid financial skills and accountability. \u2022 Must be computer literate with working knowledge of hospitality systems; Micros systems highly preferred. Proficient computer skills including MS Word, MS Excel and MS Outlook. \u2022 Must be familiar with a variety of Food & Beverage & Retail concepts, practices and procedures. \u2022 Must be willing to work long hours, rotational shifts, weekends, holidays and have rotational days off. \u2022 P&L accountability and/or contract-managed service experience is required. \u2022 Ability to manage and maintain inventory/cost controls is required. \u2022 Ability to deal effectively with customers and other Company personnel. Ability to speak effectively before groups of customers, guests or employees.\u2022 Very good knowledge of relevant health and safety regulations and procedures.\u2022 Ability to interpret and apply safety rules, operating, maintenance and procedure manuals.


Please note all candidates considered for hire will be required to successfully pass a criminal background check.

Posted: 2019-08-09 Expires: 2019-10-07

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General Manager - Sunshine Village, Banff AB

Banff, AB T1L

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