1+ months

General Manager 5 - Environmental Services / Custodial

Manchester, NH 03109
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Unit Description

Grow your career and develop a team that shares your desire to make a difference.  


Sodexo is growing and expanding our healthcare portfolio - join us today!  We are seeking a General Manager 5 of Environmental Services for a new account sale in the Southeast United States, overseeing $10 million in managed volume.  This role will manage ES at this 900 bed teaching hospital, the flagship facility and the heart of the community. The account is a Level II Trauma Center featuring an emergency department, pediatric ICU inpatient, heart and vascular center, inpatient rehabilitation care and recently launched Women's and Children's Center. Preferred candidates will have management experience in healthcare environmental services.  The GM will oversee a team of 8 managers and 137 FTE's.  Relocation assistance is offered!




We are looking for a candidate who:


  • has experience driving customer service satisfaction results and patient engagement 
  • safety driven and strong focus on employee engagement
  • has experience with outside vendors and experience with the Joint Commission, Environment of Care (EOC), OSHA and Life Safety requirements;  
  • protection, safety systems, civil, low voltage, demolition, architectural and energy management;
  • has strong financial acumen and budget management experience; both Sodexo and Client
  • provides a clean and safe environment for patients, visitors and staff
  • strong Environmental Service and Linen skills in a healthcare environment
  • experience with all regulations governing hospitals.


Learn more about us at  Sodexos Benefits 



Are You the One? How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. 


Make an Immediate Impact.

Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.  If you excel at unit profitability, account savings, client satisfaction, safety and quality, we want to hear from you!



Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement. Key Duties- Establishes safe work environment for clients/ customers/staff. - Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement - Fully implement and adhere to the Sodexo Clients for Life process- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes. - Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments. - Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance



Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 years of work experience in housekeeping or custodial servicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-10-16 Expires: 2020-11-29
Sponsored by:
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General Manager 5 - Environmental Services / Custodial

Manchester, NH 03109

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