19 days old

General Manager 3 - Environmental Services / Custodial

Plymouth, MA 02360
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Unit Description



You want high visibility, challenging opportunities and a rewarding environment.


Sodexo is seeking Environmental Service General Manager 3  / Housekeeping Manager for Beth Israel Plymouth, located in Plymouth, Massachusetts. This is new account. This is a 170-bed facility, with 35 Full Time client paid staff. This position will also oversee the Linen Distribution department. This is a day shift position, with some weekends and holiday.  This position will report directly to a Client Executive. Great opportunity to be a part of a growing team in a metro area.



Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.


The successful candidate will:


\u2022 provide a clean and safe environment for patients, visitors and staff and works     closely with the Infectious Control department;\u2022 lead a team and departmental projects and initiatives.\u2022 support a diverse and inclusive workforce.


Is this opportunity right for you? We are looking for candidates who:


\u2022have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system.

\u2022possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion.

\u2022can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management.

\u2022have experience effectively managing projects within agreed upon timelines;

\u2022are results and safety driven;

\u2022have in-depth knowledge of housekeeping systems and procedures.

\u2022have 3-5 years previous custodial / housekeeping or similar management experience, in a hospital, health care experience preferred but not required

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement. Key Duties- Establishes safe work environment for clients/ customers/staff. - Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement - Fully implement and adhere to the Sodexo Clients for Life process- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes. - Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments. - Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance



Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience  

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-10-08 Expires: 2020-11-13
Sponsored by:
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General Manager 3 - Environmental Services / Custodial

Plymouth, MA 02360

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