12 days old

General Manager 2 - Multi-Service

Kalamazoo, MI 49007
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Unit Description

You are a strategic, innovative General Manager ready to help clients optimize their business!


We are looking for a General Manager of Facilities for a pharmaceutical company in Kalamazoo, MI. The GM of Soft Services (janitorial, pest control, grounds maintenance, office move, add & change, waste management, ect.) is responsible for the on-site and overall day-to-day management and operation and effective functioning of the facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and process to meet the needs of building occupants. They will maintain a strong focus on customer service and the employee experience by ensuring our offices are clean, environmentally appealing, and set up with the proper resources. (S)he will also manage mail room services, Appearance Care and all non-technical subcontractors (grounds keeping, waste management, etc.).


Are You the One?

Our clients depend on your expertise to help them to optimize their business. If you are a Strategic General Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!


Key Responsibilities:

  • Have a passion for excellence and the ability to manage and lead a team of professionals in continuous pursuit of excellence
  • Work in a matrix environment of employer and client relationships
  • Have a firm understanding of GMP and non-GMP cleaning processes and standards
  • Directs daily soft service operations to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines
  • Have an understanding of regulatory, and safety standards
  • Maintain dual budget processes
  • Execute projects as assigned to meet technical, budget and schedule goals
  • Ability to work as a member on cross-functional and self-directed work teams

Our ideal candidate will have:

  • Three years of experience as a manager in facilities, janitorial and/or business services
  • Two years of experience managing teams

Learn more about Sodexos Benefits 


Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.


Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


Make an Immediate Impact.

Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.


Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract.  Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.Key Duties- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

-  Maintains Quality & Company Standards reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention 

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 yearsSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-06-10 Expires: 2021-07-11
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General Manager 2 - Multi-Service

Kalamazoo, MI 49007

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