1+ months

General Manager 2 - Multi-Service

Sodexo
Beachwood, OH 44122
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Unit Description

Join a team where patients are at the heart of everything we do!

 

Sodexo is hiring a Multi-Service General Manager/Director at University Hospitals, Ahuja Medical Center located in Cleveland, Ohio. UH Ahuja Medical Center is one of 14 community hospitals within the University Health System.  This 144 bed facility is growing and expansion is underway to include the largest Sports Medicine complex in Ohio! This position will manage client staff and operations for Environmental Services and Patient Transportation.

 

Key Responsibilities:

  • Provides a clean and safe environment for patients, visitors and staff
  • Works with the Environment of Care Committee and Infection Prevention Director
  • Effectively manages the Unit Operating System
  • Responsible for driving client and patient satisfaction scores
  • Supports a diverse and inclusive workforce

 

Are you the experienced Director were seeking?

We are looking for a candidate who:

  • Possesses strong leadership skills with the ability to work independently to drive program compliance and reach project target dates of completion;
  • Has 5 years previous Environmental Services/Housekeeping AND/OR Patient Transport experience in a hospital or healthcare environment;
  • Has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • Has experience effectively managing projects within agreed upon time frame;
  • Has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • Is proficient with MS Office including Outlook, Word, Excel;
  • Previous experience opening a new healthcare facility is a plus.
  • Previous Sodexo experience is a plus.

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexos unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

  

Apply Now!

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract.  Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.Key Duties- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

-  Maintains Quality & Company Standards reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention 

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 yearsSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-08-24 Expires: 2021-10-24
Sponsored by:
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General Manager 2 - Multi-Service

Sodexo
Beachwood, OH 44122

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