1+ months

Fulfillment Product Support Representative - Eden Prairie, MN - 892624

Eden Prairie, MN 55344
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  • Job Code
    892624

Welcome to one of the toughest and most"fulfilling ways to help people, including yourself. We offer the latest tools,"most intensive training program in the industry and nearly limitless"opportunities for advancement. Join us and start doing your life's best work.


Positions in this function are responsible for providing expertise and customer service support to members, customers, and / or providers. Direct phone - based customer interaction to answer and resolve a wide variety of inquiries.


What we do defines who we are. Take a deeper look at how"we're providing support during this global health crisis and search for a way"you can get involved. View our Covid - 19 Resources Page at: https://info.uhg.com/


Primary responsibilities:

  • Sub assembly of hearing aid supply orders (batteries, tubes / tips etc)
  • Process outbound mail requests
  • Assist with the fulfillment of field and provider orders as needed
You'll"be rewarded and recognized for your performance in an environment that will"challenge you and give you clear direction on what it takes to succeed in your"role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • Microsoft Outlook (ability to create, save and send emails)
  • Ability to work Monday thru Friday 8:30am - 5:00pm with occasional overtime
  • If you need to"enter a work site for any reason, you will be required to screen for symptoms"using the ProtectWell mobile app, Interactive Voice Response (i.e., entering"your symptoms via phone system) or a similar UnitedHealth Group - approved"symptom screener. When in a UnitedHealth Group building, employees are required"to wear a mask in common areas. In addition, employees must comply with any"state and local masking orders

Preferred Qualifications:

  • Experience in the medical device industry
  • Experience with Salesforce, fulfillment systems and scanning devices
Soft skills:
  • Excellent communication skills
UnitedHealth Group is an essential business. The"health and safety of our team members is our highest priority, so we are taking"a science driven approach to slowly welcome and transition some of our"workforce back to the office with many safety protocols in place. We continue"to monitor and assess before we confirm the return of each wave, paying"specific attention to geography - specific trends. We have taken steps to"ensure the safety of our 325,000 team members and their families, providing"them with resources and support as they continue to serve the members, patients"and customers who depend on us.

Some of the steps we've taken to ensure employee well - being"include:
  • Launched"our ProtectWell app and UnitedCARES program to help ease the burden and stress"for our UnitedHealth Group team members and their immediate family affected by"COVID - 19
  • Daily"updates from our CEO Dave Wichmann to support and inspire team members during"this challenging time
  • Onsite"social distancing and increased sanitization measures for employees who have"been welcomed back to our offices
  • Fully"cover the COVID - 19 healthcare costs for our employees
  • Employees"who self - identify as high risk or who live with someone who is high risk have"been asked to remain working from home
You"can learn more about all we are doing to fight COVID - 19 and support impacted"communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers"with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6"organization that's serving more than 85 million people already and building"the industry's singular reputation for bold ideas and impeccable execution. Now,"add your energy, your passion for excellence, your near - obsession with"driving change for the better. Get the picture? UnitedHealthcare is serving"employers and individuals, states and communities, Military families and Veterans"wherever they're found across the globe. We bring them the resources of an"industry leader and a commitment to improve their lives that's second to none."This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere:"UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer"and all qualified applicants will receive consideration for employment without"regard to race, color, religion, sex, age, national origin, protected veteran"status, disability status, sexual orientation, gender identity or expression,"marital status, genetic information, or any other characteristic protected by"law.

UnitedHealth Group is a drug - free workplace."Candidates are required to pass a drug test before beginning employment.


Keywords:Customer Service Representative, Customer Service, CSR, UnitedHealth Group, UnitedHealthcare, Health Care, Office, hiring immediately, UHG

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Posted: 2020-11-04 Expires: 2021-02-22

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Fulfillment Product Support Representative - Eden Prairie, MN - 892624

UnitedHealth Group
Eden Prairie, MN 55344

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