28 days old

Front Office Assistant - Wheeling, WV - 890737

Wheeling, WV 26003
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  • Job Code
    890737

Careers"with MedExpress. At MedExpress, we believe in delivering quality, convenient,"affordable health care and exceeding our patients' expectations. Our"neighborhood medical centers are open every day from 8-8 with a full medical"team and no appointments necessary to help patients get in, get healthy, and get"back to what's really important. We provide a broad scope of services including"urgent care, basic wellness and prevention, and employer health services. As"part of the Optum and UnitedHealth Group family of businesses, we're working"together to help people live healthier lives and to help the health system work"better for everyone. You can become part of our elite team almost anywhere with"250 MedExpress centers across the country and two administrative offices in"Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm)

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Having"energized and friendly front office assistants is essential to delivering"quality care and creating success in our centers. As a front office assistant, you will be responsible for greeting"patients, activating patient files, and providing support to medical staff. If"you're a team player with a warm and welcoming attitude, excellent"interpersonal skills, and the ability to multi-task, we'd love for you to join"our team!

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Primary Responsibilities:
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  • Assist"in opening and closing the clinic, locking and unlocking the doors, and"maintaining a clean waiting area
  • Welcome"all On-Site Clinic patients and visitors by greeting them with a friendly"demeanor, answering inquiries and directing them through the"registration process.
  • Answer"multi-phone lines, filing, faxing, scanning documentation and completing daily"patient callbacks
  • Collect"all insurance information, verify patient demographics, process payments, and"complete phone sheets.
  • Discharge"patients, verify their information, and provide them with anything needed to"leave such as discharge papers, prescription, or work/school excuses
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This role"is patient-facing and requires working in a clinical setting. The noise level"is moderate and there is a potential for exposure to infectious diseases and"blood-borne pathogens. It requires the ability to stand and sit for hours at a"time (with some bending and stooping), ability to use manual dexterity in"relation to clinical requirements, and ability to lift 50 lbs. Hours may vary"based on location, patient volume, and business needs.


You'll"be rewarded and recognized for your performance in an environment that will"challenge you and give you clear direction on what it takes to succeed in your"role as well as provide development for other roles you may be interested in.

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Required"Qualifications:

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  • High"School Diploma or equivalency (GED)
  • 1+"year(s) of customer service OR experience in a medical office setting
  • Experience"with basic computer software and the ability to learn electronic medical"records
  • Lift"50 pounds
  • This"position requires Tuberculosis screening as well as proof of immunity to"Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through"lab confirmation of immunity, documented evidence of vaccination, or a doctor's"diagnosis of disease.
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Preferred"Qualifications:

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  • Understanding"of occupational medicine
  • Experience collecting health insurance"information and/or processing patient payments
  • Experience with patient registration
  • 6+ months of experience navigating computer systems, tools,"and technologies - such as Microsoft Office, point of sale (POS), electronic"medical record (EMR), or practice management and billing systems
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Careers"with UnitedHealthcare. Let's talk about opportunity. Start with a"Fortune 6 organization that's serving more than 85 million people already and"building the industry's singular reputation for bold ideas and impeccable"execution. Now, add your energy, your passion for excellence, your"near-obsession with driving change for the better. Get the picture?"UnitedHealthcare is serving employers and individuals, states and communities,"military families and veterans where ever they're found across the globe. We"bring them the resources of an industry leader and a commitment to improve"their lives that's second to none. This is no small opportunity. It's where you"can do your life's best work.(sm)
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Diversity"creates a healthier atmosphere: OptumCare and its affiliated medical practices"are Equal Employment Opportunity/Affirmative Action employers and all qualified"applicants will receive consideration for employment without regard to race,"color, religion, sex, age, national origin, protected veteran status,"disability status, sexual orientation, gender identity or expression, marital"status, genetic information, or any other characteristic protected by law.

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OptumCare"and its affiliated medical practices is a drug-free workplace. Candidates are"required to pass a drug test before beginning employment.

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""Job Keywords: Front"Office Assistant, Receptionist, Clinic Administrative Assistant, Patient"Coordinator, MedExpress, Patient Service Representative, Customer Service,"Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service,"Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health"care , medical receptionist, scheduler, front office, medical front desk,"MedExpress,Wheeling, WV
Posted: 2020-11-04 Expires: 2020-12-26

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Front Office Assistant - Wheeling, WV - 890737

UnitedHealth Group
Wheeling, WV 26003

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