1+ months

Food Service Director

Ottawa, IL 61350
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At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.  As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

Learn more at www.aramark.ca


Reporting to the General Manager, the Food Service Director will be responsible for overseeing the daily foodservice of Retail Operations and Franchise locations.  The Food Service Director will be responsible for the profitable management of these services under contract with the Client with a hands-on approach.  The role is responsible for providing vision to grow the business while maintaining current operations.  Responsibilities include interaction with the client, customers and employees as well as various Support Departments of Aramark.


Job Duties:

  • Management of the Retail Operations and Franchise locations.
  • Train, develop and mentor the Management Team and establish succession plans.
  • Provides direction to the Management team in managing the business.
  • Provides direction on progressive disciplinary, employee relations, hiring, performance review and pay increases of staff.
  • Works in conjunction with Executive Chef on culinary requirements for appropriate food handling, preparation and sanitation in respective areas.
  • Works in conjunction with Executive Chef in Culinary succession planning.
  • Ensures all operating standards associated with Franchise locations are achieved.
  • Ensures internal and franchise promotions are executed in each location.
  • Establishes and maintains procedures for purchasing, receiving and storage.
  • Management of departments regarding merchandising, cost control, labour scheduling, staffing and training.
  • Prepares business plans, budgets and forecasts.
  • Monitors financial operating results in order to achieve company and client objectives.
  • Ensures accurate and timely financial reporting for all business sectors.
  • Develops new initiatives and programs to improve sales and customer satisfaction.
  • Maintains required records to comply with ARAMARK and government standards.
  • Ensure compliance with Human Resources Programs.
  • Ensure adherence to Aramarks policies and procedures.
  • Ensure adherence to Aramarks Health and Safety Programs.
  • Supports execution of Aramark Food Management and Labour Management Systems.


  • 5+ years in the Hospitality industry in a management capacity a requirement.
  • College Diploma in Hospitality Management or related field
  • Previous management experience in franchise operations an asset.
  • Experience with food and labour costing.
  • Exceptional motivational and coaching skills.
  • Assertive, professional and positive with ability to lead in a stresful environment.
  • Proven ability to multi task.
  • Strong analytical, project planning and financial management skills.
  • Ability to communicate effectively with clients, customers, colleagues and staff.

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request

Posted: 2020-01-22 Expires: 2020-03-07

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Food Service Director

Ottawa, IL 61350

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