Unit Description

Do you posess strong leadership skills, a drive for excellence, and the innovative mindset to push the bar to the next level? 

Sodexo is seeking a dynamic leader to manage food service operations at HealthOne Behavioral Health & Wellness Center. HealthOne Behavior Health and Wellness Center is a free standing 120 bed facility that is part of the Medical Center of Aurora campus system.  The Food Operations Manager will have oversight of day to day operations and be the senior most person of the Food and Nutrition department. The Food Operations manager will manage an annual operating budget of approximately $1.4 million and a staff of 11-13 FTE's. Salary budget for this position is $57,000 -  $65,000/year.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

The successful candidate will:

• evaluate and develop service levels for the overall Patient Services and Retail Program targeted to exceed patient and customer satisfaction;
• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections;
• deliver high quality food service and develop strategic plans
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships;
• oversee cash handing processes, and POS programming and maintenance;
• maintain integrity of retail branded concept standards (national and in-house brands);
• develop and execute catering initiatives to drive sales growth and achieve catering revenue forecasts;
• motivate, coach, mentor and develop frontline (hourly-paid), staff;
• manage vendor relationships and compliance; 
• maintain all product merchandising, marketing and ordering standards are in place.

The ideal candidate:

• enjoys working in a fast-paced environment, with an ability to wear many hats as needs of the operation will change often
• has a proven track record of implementing processes and programs.
• possesses high level leadership skills, as they will train, coach others on Sodexo initiatives
• has a strong ability to delegate and coach a team through change, new processes and programs
• has a keen eye for detail and is proactive about bringing high level of detail forward throughout services.
• has culinary production experience and a strong background in safety and sanitation compliance
• has the ability to manage multiple priorities and is a self starter in identifying new opportunities for improvements in the operation
• has demonstrated professional communication skills
• has the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• has prior experience in retail/restaurant food service setting and/or patient food service setting 
• can demonstrate working knowledge of Sodexo Food Management System (FMS) and The Market Connection (TMC) or similar programs, and is proficient in computer skills and report management experience.

Learn more about HealthOne Behavioral Health & Wellness at Healthonecares.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexos Benefits.Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

- Assumes General Managers (GM) responsibilities and authority in his/her absence

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies 

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.