17 days old

Food Operations Manager 2

Sodexo
Boston, MA 02109
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Unit Description

 

Is managing a  team is your super power?  Bring your talent to a new role at Sodexo.

 

Sodexo is seeking an experienced Food Retail Manager for a Food Operations Manager 2 opportunity located at Boston Children's Hospital, a 300 bed Pediatric Speciality Hospital located in the heart of the Boston Massachusetts medical district.  In this role, you will be responsible for overseeing and managing the Brand Management within the hospital food court. .

 

The successful candidate will:

  • Possess prior management experience.
  • Work closely with the BCH team and staff team on quality improvement initiatives.
  • Work with the other Senior Operations Managers with the goal of enhancing the customer dining experience.
  • Regularly analyze customer satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance.
  • Demonstrate excellent communication and customer service skills.

 

Is this opportunity right for you? We are looking for candidates who: 

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
  • have a strong background in safety and sanitation compliance; 
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
  • are enthusiastic and confident;
  • ability to drive employee success to enhance the value of the food and retail operations team;#LI
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catertrax and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates wont have this knowledge

Learn more about Boston Children's Hospital by clicking this link:

https://www.childrenshospital.org/ 

 

Learn more about Sodexos Benefits 

 

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-05-12 Expires: 2020-06-12
Sponsored by:
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Food Operations Manager 2

Sodexo
Boston, MA 02109

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