7 days old

Food Operations Manager 1

Sodexo
Camp Hill, PA 17011
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Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. 

 

Sodexo is seeking a Food Operations Manager I position for a new hospital located in Enola  Pa.  Penn State Health Hampden Medical Center consists of 108 licensed beds and offers \"At Your Request\" a room service dining program along with a Retail Venue.

The successful candidate will be responsibile for orchestrating operations between front and back of the house.  Will collaborate with Clinical, Food Service and interdisciplinary teams to enhance the patient experience. Other tasks will include: 

  • Perform tray assessments to ensure food quality and presentation along with tray accuracy 
  • Menu Development and Innovation in a Retail setting
  • Perform management functions that include direct supervision of hourly associates including employee development 
  • Have knowledge of nutrition and specialized diets with strong management skills 
  • Will oversee Sodexo's At Your Request Room Service dining program, daily meal rounding inclusive of service recovery 
  • Evaluate and develop service levels for the overall Patient and Customer Experience and  Satisfaction  

 

The successful candidate will have at least 2 years food management experience, computer literacy as well as excellent communication, leadership and customer service skills.  Prior food management experience in a health-care setting would be a plus for this role.

 

We are looking for candidates who will:

  • have oversight of day-to-day operations of all food operations
  • deliver high quality food service
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • develop strategic plans
  • create a positive environment
  • ensure Sodexo Standards are met.

 

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS), Health Touch (HT) and Market Connections (MSC), and is proficient in computer skills and report management experience.

     

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\"Sodexo may require a pre-employment investigation of your criminal conviction history, educational background, past employment, and activities that may relate in any way to your potential fitness for employment. In addition, you may be required to take and pass a drug test or participate in a medical screening, such as TB or respiratory testing, depending on the position and type of unit at issue.\"

 

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-06-10 Expires: 2021-07-11
Sponsored by:
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Food Operations Manager 1

Sodexo
Camp Hill, PA 17011

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