1+ months

Fine Dining Operations Manager

McLean, VA 22101
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Unit Description

Craft Your Career!


Use your passion for service to create a positive impact and make a difference!


Sodexo is seeking an Food Operations Manager 1 for our Government Services segment in McLean, Virginia! This a great opportunity for a polished and professional Food Operations Manager seeking to grow their career and skill set.


Position contingent on obtaining a security clearance from the United States government based on a federal background investigation, which will include a polygraph. 

- Applicant must be a U.S. citizen.


Join our long-standing account within a government agency providing dining services to their staff and guests. 


The best qualified candidate will be have a retail food service background in additional to culinary experience and be able to inspire their staff of 15 hourly frontline employees to uphold our standards at all times.  


Are you a leader? The Food Operations Manager will be in charge of:


  • An exciting executive dining room
  • Customer service
  • Client relations
  • Inventory
  • On-site marketing/digital signage
  • Purchasing compliance and ordering
  • Implementing sustainability initiatives
  • About 15 direct hourly reports 
  • Cash handing/operations


Why apply to this position?


  • This position offers a predominantly Monday through Friday daytime schedule (with the need to flex for some evenings and weekends as business requires)
  • There is a great opportunity to make an impact and build a great team
  • Sodexo provides unparalleled opportunities for career advancement
  • You have creative freedom to help design menus and promotional outreach
  • You report to an experienced and knowledgeable manager


Responsibilities and key expectations for this position include:


  • Lead the frontline staff in providing an exceptional customer service experience to the customers we serve
  • Complete daily kitchen inspections
  • Ensure consistency in food quality and presentation to all customers served
  • Implement new programs and systems to support our food service operations
  • Maintain HACCP and safety standards for the operation 
  • Create staff schedules
  • Maintain Sodexo's cash handling standards, accounting, and reporting processes
  • Prepare operating reports and compile unit data for our client
  • Partner with frontline staff to enhance engagement and develop their skill sets
  • Ability to build and maintain strong client and customer relationships

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies 



Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-12-31 Expires: 2020-04-26

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Fine Dining Operations Manager

McLean, VA 22101

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