19 days old

Financial Counselor - Melville, NY

Melville, NY 11747
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  • Job Code
    872252

Healthcare isn't just changing. It's growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. 

 

Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 


If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.SM


This Financial Counselor is full - time (37.5 hours / week).This position is both in office (call center type of office with high call volume) as well as working in the field at various Northwell Health hospital locations. It may be necessary, given the business need, to work occasional overtime. Our office is located at 35 Pinelawn Road, Melville, NY.

 

Primary Responsibilities:

  • Assist patient / family in completing applications for government sponsored programs /  Financial Assistance
  • Assess patient's eligibility for government sponsored programs / Financial Assistance
  • Contact patient / family and conduct interviews for the purpose of assessing eligibility
  • Verify patient's information to complete applications
  • Check patient's account for previous balances and advise patient of all financial obligations.
  • Inform patient of collection policy
  • Notify appropriate areas regarding eligibility status and determination
  • Coordinate with various agencies and individuals to resolve individual cases
  • Answer the telephone and maintain files
  • Accumulate data for performance reports
  • Inform Supervisor of activities, issues and problem cases
  • Basic tasks are completed without review by others
  • Supervision / guidance is required for higher level tasks
  • Perform related duties as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-05-08 Expires: 2020-06-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Financial Counselor - Melville, NY

UnitedHealth Group
Melville, NY 11747

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