1+ months

Finance Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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What You'll Do

This finance transformation automation lead role requires a deep understanding of recurring revenue metrics and data across Technical Support Services, business critical service and software subscriptions to support CX renewals.

Onboard and enable renewals reporting for SW offers/business units that move over to CX renewals

Work with cross functional teams to understand end to end reporting requirements

Design, build and automate manual reporting process

Analyze and tackle for data and reporting gaps

Ability to thread data across various systems (Cisco Ready, SFDC, Fin BO)

Advance excel modeling and BI reporting tools such as Tableau

Basic understanding of metrics such as ATR, Renewal Rate, Attrition, Upsell, iACV for services and software

You will review programs and initiatives to ensure adherence to Cisco processes and policies and alignment to CX strategy. In this role you will be exposed to many subject areas across the business and will play an important role in enabling renewal transformation strategies and initiatives.

Who You'll Work With

As part of Customer Experience Finance Renewals team, in addition to supporting the Customer Experience leadership team, you will work cross-functionally with groups including but not limited to BE Finance, Data & Analytics and CX renewals Operations.

Who You Are

You are a self-starter and a strong teammate; results driven and have a can do demeanor. You possess strong analytical skills, are detail oriented, and can communicate at executive level. You are a highly motivated, and thrive under tight deadlines and changing environments.


  • Bachelors in IT/ SW engineering/ Finance
  • 8+ years of experience in technology, analysis, design documentation and building data integration and business intelligence dashboards supporting Sales, Services/Software or Product Management/BU
  • Skills in Business Objects, SFDC, advance excel modeling skills and PowerPoint for executive presentations, HANA, Tera Data and Tablue
  • Understanding of SAAS/Subscription metrics such as ATR, Renewal Rate, incremental annual revenue
  • Outstanding written and communication skills with executive presence
  • Cisco/CX experience a plus

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-04-30 Expires: 2021-07-01
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Finance Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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