1+ months

Field Based Licensed Clinical Social Worker - Wilmington, NC

Wilmington, NC 28401
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At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined. 


As a Field Licensed Clinical Social Worker, you will be responsible for case management, resource referrals, and service linkage. You'll have a direct impact on the lives of our members as you identify service gaps, and work with collateral supports/providers to connect members to needed services.

This is a field based: 75% of the time in the field, 25% work from home position.  Schedule is Monday - Friday during standard business hours. We have openings throughout North Carolina in Greensboro, Raleigh and Charlotte.  This position will be required to travel throughout these cities and surrounding counties.

Primary Responsibilities:
  • Engage members either face to face or over the phone to have a discussion about their health
  • Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification
  • information, current plan of care)
  • Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needs
  • Utilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they are presented to complete assessment
  • Identify when supplemental assessments are needed and conduct supplemental assessments
  • Identify member service needs related to health concerns
  • Identify urgent member situations and escalate to next level when necessary
  • Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
  • Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals
  • Identify member support systems available and incorporate into plan of care
  • Review plan benefits and identify appropriate programs and services based on heath needs and benefits
  • Integrate health care and service needs into a plan or recommendation for member care and service
  • Collaborate with member to create solutions to overcome barriers to achieving healthcare goals
  • Identify relevant community resources available based on member needs
  • Refer members to appropriate programs and services
  • Facilitate member choice of preferred provider

Jobs Rated Reports for Social Worker

Posted: 2019-10-11 Expires: 2019-12-13

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Field Based Licensed Clinical Social Worker - Wilmington, NC

UnitedHealth Group
Wilmington, NC 28401

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Social Worker
123rd2018 - Social Worker
Overall Rating: 123/220
Median Salary: $47,980

Work Environment
Very Good
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