1+ months

Federal Operations Engineer (FedOps) - SDWAN

Cisco Systems Inc.
Carolina Shores, NC 28467
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Who You'll Work With:

Cisco SDWAN-G Cloud Team (Previously, Viptela Cloud Team) builds, deploys and leads the entire SDWAN cloud infrastructure for commercial and SDWAN-G U.S. Federal Agencies and SPs. With the growth and expansion of SDWAN, we are looking to expand our team in all aspects. We work with multiple clouds and collaborate with multiple teams including an outsourced ops team. You will work with the SDWAN solution team, Cloud development and test teams to secure orchestrated controllers and services for SDWAN. This FedOps role will be have views into the entire ordering, provisioning, on-boarding and complete lifecycle of the controllers.

Who You Are

You Will:

As part of SDWAN Federal Cloud Operations team, you will apply your skills and knowledge to make sure the SaaS environment (U.S. Federal) are secured in accordance with cloud security best practices, operated with security in mind, and aligned with Cisco internal requirements, as well as external regulations. At times, you may be called upon to assist with the SDWAN commercial environments as well. Further, you will be called upon to:

  • Orchestrate, manage and monitor the Cisco Viptela SDWAN cloud infrastructure
  • Be an agile member of a combined development, test and operations team, running in short cycles to improve product lifecycle and features
  • Build and maintain tools for deployment, monitoring and operations
  • Seek and resolve issues in dev, test and production environments
  • Interact with other team members to incorporate their innovations and vice versa

You Are:

  • US Citizenship and U.S. Soil, is required for this position
  • BS or MS in Computer Science or related technical field with at least 5 years of customer support experience
  • Experience with private cloud platforms such as VMWare and Openstack
  • Youre a deeply motivated Cloud Engineer and passionate about learning and giving to the business operations with a "can do" attitude
  • Knowledge of operating large-scale SaaS systems is preferred
  • Ability to ensure and contribute to a higher standard of quality than usual in the face of tough customer production situations
  • You possess the aptitude to multi-task in a dynamic environment
  • Experience with moving workloads between private and public clouds, etc.
  • Solid aptitude, and proficiency with Python/Perl/TCL
  • Solid background in Linux/Unix Administration
  • Established Experience operating in a U.S. FedRAMP (or similar) environment
  • Federal Cloud Operations is 24 x 7 and is considered a business-critical function which requires flexibility by the candidate to meet business needs and may involve shift rotation (First, Second or Third).
  • Experience using modern cloud monitoring and alerting tools (Cloudwatch, Grafana, Alerta, Prometheus).
  • You have extensive experience working with container technologies, deployment and orchestration (Docker, Kubernetes, Cluster API).
  • You are skilled in CI/CD pipeline creation and deployment of infrastructure as code in AWS using Terraform.
  • Your broad range of experience includes using configuration management and CI/CD Tools (i.e. Chef, Team City, Ansible Tower).
  • Experience with scripting, including Python and some Perl.
  • You have a solid understanding of Amazon Web Services (AWS) including VPC, ELB/ALB, IAM, KMS, EC2, AWS Config, CloudTrail, CloudFormation. Preferably AWS experience in both commercial and GovCloud Regions.
  • Your networking experience includes OSI network layers and TCP/IP.
  • Knowledge of Federal IT and Cloud security policies, including FISMA, FedRAMP, NIST 800-53.
  • Experience in developing, documenting, and maintaining operational and security procedures and processes (Patching, Product Updates, etc.).
  • Experience with integration of tools and software for use in operating FedRAMP cloud environments (i.e. AWS GovCloud, Azure, GoogleCloud).

Why Cisco:

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Posted: 2020-09-16 Expires: 2020-11-05
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Federal Operations Engineer (FedOps) - SDWAN

Cisco Systems Inc.
Carolina Shores, NC 28467
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