1+ months

Executive Director, Facilities Operations

Cleveland, OH 44114
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Unit Description


Join our team in Cleveland, OH!


Sodexo is hiring an Executive Director, Facilities Operations with experience working in an industrial/utilities plant environment at our client, Medical Center Company (MCCo) located in Cleveland, Ohio. 



The Medical Center Company (MCCo) is dedicated to providing reliable, low-cost energy to the key institutions within University Circle. MCCo was formed in 1932 as a not-for-profit corporation in an effort to consolidate and conserve energy distribution within the non-profit corporations of University Circle. Today our members include:\u2022 Case Western Reserve University\u2022 University Hospitals of Cleveland\u2022 The Cleveland Museum of Art\u2022 The Church of the Covenant\u2022 Musical Arts Association (The Cleveland Orchestra)\u2022 Cleveland Hearing and Speech Center\u2022 Cleveland Medical Library Association\u2022 The Cleveland Institute of Art\u2022 Cleveland Botanical GardenFor more than 87 years weve successfully provided steam, electrical power, compressed air, vacuum, hot-soft water and chilled water to our members. Our primary focus has been to maintain and service the equipment necessary to provide reliable, low-cost utility services to our member institutions.This centralized energy solution is referred to as a District Energy System in which multiple buildings receive heating and cooling energy from one centralized plant. The effective partnership between MCCo and the organizations within University Circle is committed to improving energy efficiencies and advancing technologies which directly benefit the environment and our local economy. Additional information regarding MCCo may be found at www.mcco.org.





The successful Executive Director, Facilities Operations will provide ongoing direction and leadership in the best-in-class operation of MCCos Power Plant.  The selected candidate will be charged with continuously optimizing technologies and processes to improve upon plant efficiencies, all with an eye toward the safe and economical production of power for MCCo customers. This position will be responsible and accountable for all operations and maintenance processes for MCCos District Energy System (DES).  Key responsibilities include operation and maintenance processes for all DES heating, cooling, air, vacuum, and electric assets, along with engineering and construction management processes associated with the existing and potential new production infrastructure.  He/she will be challenged with leading the operation of the stations production facilities in an efficient, safe and reliable manner. The Executive Director, Facilities will be on the front line managing the MCCo production facility providing the single largest source of power to the University Circle community.


Reporting to the VP Operations, the Executive Director, Facilities will manage an employee team of up to 30 union employees and 3 direct reports.  Additionally, the incumbent will oversee the work of on-site contractors, which can add up to 30 people to the team complement. Budget responsibilities include the management of an Operations and Maintenance budget, as well as a Capital budget.  Important peer relationships include the Business Director MCCo, client facility peers, and Sodexo support teams.  Additionally, the Executive Director, Facilities will be charged with maintaining important external relationships, to include a positive working rapport with federal and state agencies, as well as, various vendors and community stakeholders.  


The successful candidate will provide direction and leadership from the following perspectives:


Operations leadership:

  • Continuous improvement of the safety, reliability, efficiency and environmental performance of the heating, cooling, air, vacuum, and electric production systems;
  • Operations research and analysis of gas fire boilers, chiller plants, distribution systems and balance of plant systems;
  • Maintenance, operation and technical support of all MCCo plant and distribution systems;
  • Installation, maintenance, repair, calibration, inspection and testing of all plant systems;
  • Handling, storage and disposition of products in support of the power plant;
  • Planning and execution of planned and unplanned unit outages;
  • Development, implementation and maintenance of a predictive strategy to rebuild or replace unit equipment before forced failure.

Business and people leadership:

  • Develop, implement, and monitor annual business plans and accompanying annual master schedule to achieve organizational mission, goals and performance measures;
  • Plan, organize, train, coach, direct, and evaluate the performance of assigned directors, managers, and staff, establishing performance requirements and personal development targets, monitoring performance, and providing executive direction for performance improvement and development;
  • Develop, implement, and maintain practices, policies and procedures to provide immediate reaction to differing levels of demand;
  • Forecast, develop and administer the Capital and O&M budgets for assigned processes;
  • Participate in the short range tactical and strategic decisions to optimize the annual expense budget;
  • Represent the MCCo in local, state, federal, and global on important issues and activities as assigned;
  • Provide leadership and example in meeting MCCos safety goals. 




Seeking an accomplished, approachable servant leader, possessing an impressive track record of safe operations excellence and human capital leadership. Superior technical acumen, astute business, regulatory, and commercial sensibilities, combined with the ability to inspire and lead a team through dynamically changing operational requirements and paradigms.


Specific experience and knowledge requirements include:

  • 10+ years professional experience, to include a substantive, successful people leadership track record in power plant operations and maintenance;
  • Establishing quantitative performance standards to measure key objectives (safety, environmental, compliance, operational, maintenance, business);
  • Formulating business plans to include annual operating and long-term operating strategies, plans and budgets;
  • Planning, design, construction, maintenance (including preventive, predictive, and condition based), and efficient operation of power plants;
  • Fossil fuel fired steam production units;
  • Chiller cooling production units;
  • Strong electrical, mechanical, chemistry, physics, thermodynamics and mathematics aptitude;
  • Project management best practices;
  • Federal, state and local laws, regulations and court decisions affecting the industry, such as environmental, health and safety, NERC, and regulatory compliance;
  • Capital, fuel and other cost components for producing and delivering energy and capacity, including risk factors;
  • Organizational structure, functions, program mandates and interrelationships with other organizations and agencies;
  • Operational and capital expense budgeting;
  • Financial tools and concepts;
  • Related industry organizations, policy-setting boards and committees;
  • Collective bargaining agreements;
  • An undergraduate degree in Engineering is a must (extensive, proven, successful power plant leadership experience may be considered in lieu of Engineering degree);

  • a PE or PMP license, as well as, an MBA are both strongly desired.

Ability to:

  • Analyze difficult and complex issues and strategies, reach sound, logical fact-based conclusions and recommendations;
  • Understand, interpret, explain and apply local, state and federal policy, law, regulation and court decisions as they relate to MCCo operations;
  • Lead, facilitate and/or participate in the strategic planning, organization design, implementation and monitoring of comprehensive programs;
  • Evaluate departmental practices and make sound recommendations for improvement and develop and implement appropriate procedures and controls;
  • Exercise sound, expert independent judgment and political acumen within general policy guidelines;
  • Establish and maintain effective working relationships with all levels of MCCo and Sodexo employees, elected officials, business and community leaders, media representatives and the public;
  • Read and interpret technically complex documents, drawings and engineering specifications;
  • Communicate and respond to inquiries or complaints from employees, customers, regulatory agencies or members of the community;
  • Proven, exceptional leadership skills with the ability to inspire others to reach and exceed goals. 


  • Ability to work irregular hours, weekends, and be on \u201call call\u201d status;
  • Valid drivers license;
  • Capable of frequently standing; walking; balancing, sitting; climbing, stooping; squatting; crouching; crawling; kneeling; reaching; grasping; pushing; pulling; lifting (min. 50lbs); 
  • Must be physically capable of entering and working in a confined space (crawl spaces, shafts, small enclosed areas, pipes and the like) as required;
  • Must be physically capable of performing demanding work at various heights and in adverse conditions during operations, shutdowns, and in fire/emergency activities;
  • Must be physically capable of wearing protective equipment (PPE) including but not limited to half and full-face respirators, fall protection equipment, hardhat, safety shoes, safety glasses etc.;
  • Ability to pass a respirator physical and respirator fit test (if applicable);
  • Ability to work in extreme weather conditions.
  • Ability to work industrial hazardous work environment.
  • Experience with computers such as database, word processing, spreadsheets, control systems, data analytics, etc.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


Make an Immediate Impact.

Are you a strategic Facilities professional who can drive innovation with exceptional results? As you grow your career, do you want the support of an industry leader in Facilities Management?

Apply Today!

Position Summary

The Executive Director of Facilities Operations leads or directs facilities maintenance operations of building(s) and property at a single mega-site or multi-site unit.   This position may function as head of a small mega-site unit with three levels of management reporting up to this position; or may assist in the leadership of a large mega or multi-site unit reporting up to a VP, Facilities Operations. The Executive Director of Facilities Operations leads or assists in the integration of processes within the client organization to maintain and develop agreed services which support and improve the effectiveness of its primary activities.  At the organizational level, the Executive Director of Facilities Operations may contribute to the delivery of strategic and operational objectives by reducing facility costs, and improving the productivity, revenue generating capacity and image of the entire organization. This position ensures a safe and efficient working environment, essential to the performance of the business.  The Executive Director of Facilities Operations often manages construction work and may coordinate and/or oversee contracted services for major construction. The position often manages other core Sodexo services, and/or  logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.



Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experience

Basic Management Experience - 7 years

Basic Functional Experience- 7 years in facilities management, engineering, management of business/operations service in both soft and hard facilities services


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-04-24 Expires: 2020-07-26
Sponsored by:
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Executive Director, Facilities Operations

Cleveland, OH 44114

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