1+ months

EUM Mobile Engineer IV

Cisco Systems Inc.
Poland, NY 14747
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What You'll Do

Software Engineers in Support Engineering in the End User Monitoring, Analytics, and BizIQ group are taking care of diagnosing and solving complex issues in large-scale multi-tiered applications, understanding how to assist the customer observe, diagnose, and optimize their applications.

  • Work on support of Browser and Mobile Monitoring software, and Big data platforms like Elasticsearch.
  • Ensure our software works as intended, and figures out workarounds in cases it does not
  • Reproduce complex customer environments to replicate customer issues in-house
  • Work with the engineering and Product Management teams to push customer issue resolution.
  • Build in-house reference lab environments using various technologies (Java, Python, iOS, Android, etc).
  • Conduct knowledge sharing sessions within and outside the teams.
  • Keep abreast of new tools, technologies, programming languages, and frameworks
  • Working with Linux and Windows environments for troubleshooting
  • Working on the following tools and Frameworks: Java, .NET, Python, PHP, etc. based applications, Android, iOS, Xamarin, etc. based mobile applications, Elasticsearch based Big Data Analytics solution.

Who You'll Work With

You will become a part of a standout technical team that cares about helping and contributing our clients to operate our software and successfully improve their return on investment.

We collaborate with the software engineering and Ops infrastructure teams of the largest companies in the world, and we are considered as a vital partner and extension to their internal teams.

Who You Are

  • A software engineer, Technical Support Engineer, QA engineer, DevOps engineer, SRE, or code-writing sysadmin with a strong drive to build new skills, work with state-of-art EUM and Mobile technologies, and be a champion for quality software.
  • 7+ years of in-depth technical troubleshooting, debugging and software maintenance experience in mobile development covering at least two of the following:
  • iOS: Detailed understanding of XCode. Experienced in understanding of Swift and Objective-C. Solid understanding of Cocoa Frameworks.
  • Android: Experience working on Android system APIs, Android Studio, Gradle and third party libraries used in Android ecosystem
  • Xamarin
  • Cordova
  • ReactNative

Good to have

  • A solid grasp on Unix/Linux including but not limited to commonly used commands.
  • Knowledge of networking including troubleshooting network connectivity using tools like tcpdump/Wireshark, shell scripting (Bash, Korn, etc.) familiarity, file systems
  • understanding, basic system performance commands, etc.
  • Prior Knowledge/Experience of Javascript Frameworks like Angular, React, Vue, etc. is an added asset
  • Experience building RESTful APIs to integrate with backend services.
  • Familiarity with mobile instrumentation and analytics, application monitoring tools (Appdynamics, Crashlytics etc), and mocking tools (Appium or Apiary).
  • Other tools: CharlesProxy, Fiddler.
  • Solid computer science fundamentals.
  • Proven programming background in an object-oriented programming language is essential.
  • Excellent debugging skills for Mobile application and performance-related issues.
  • Out of the box, non-traditional thinking, self-starter and independent, but always willing to communicate and share ideas.
  • Enthusiastic to learn new technologies and passionate about programming
  • Excellent customer-facing skills and solid command of written and verbal English.

Why AppDynamics (Cisco)

AppDynamics is the Application Intelligence company that is part of Cisco. With AppDynamics, our customers have real-time insights into application and business performance and user behavior, so they can move faster in an increasingly complex, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance.

AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale and in production which has led to proven success and trust with the Global 2000.


Posted: 2020-08-24 Expires: 2020-11-23
Sponsored by:
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EUM Mobile Engineer IV

Cisco Systems Inc.
Poland, NY 14747
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