1+ months

Epic Managed Services, Technical Director - Telecommute

Eden Prairie, MN 55344
Apply Now
Apply on the Company Site
  • Job Code

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)

Provider Technology Services (PTS) is a clinically-oriented health IT consulting group within Optum Advisory Services. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems and provider entities achieve clinical and financial return from their technology investments.


As part of our approach to driving health system performance through technology, we use our role as trusted advisors to give the feedback and insight health systems need to grow and evolve in a market that requires both to succeed. For technology management services, this means helping health systems understand the value available through strategic partnerships, and developing a unique, specialized and sustainable model that supports the most important initiatives of our organizations.


The Director is responsible for the leadership and overall management of client engagements, and ensures that clients receive value from their ongoing partnership with Optum.  The Director will work directly with client teams and other business units within Optum to ensure that agreed upon clinical, financial and operational targets are achieved within the approved project scope and timeline. Directors provide leadership to project team members to ensure they have the tools and knowledge to execute and be successful in each engagement. 


You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Understand the needs of Epic/EHR management, and translate them into a successful managed service approach across individual clients, and the business as a whole
  • Deliver insight into Epic implementation and optimization best practices for client organizations
  • Perform in-depth analysis on an organization structure, staffing levels, performance measurements, optimization/implementation road mapping, and value to operations and clinicians
  • Serve as a technical liaison both internally across Optum and directly with client teams, clinical teams, and vendor teams
  • Support business development by meeting with potential clients to explore and develop new partnership proposals
  • Help develop detailed value propositions for large-scale, long-term strategic partnerships
  • Overall project management across high-complexity, multi-workstream engagements
  • Build consensus among client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
  • Oversees project team members working on individual workstreams with responsibility to own, coordinate, and harmonize the overall approach
  • Industry expert in one or more areas and uses engagements to advance own knowledge
  • Day-to-day contact for client executive and establishes optimal communication cadence with C-Suite executives
  • Partner with other managers, directors, leaders to ensure communication and deliverables are coordinated
  • Accountable for budget and timelines of project(s)
  • Monitors and achieves individual utilization target
  • Communicate effectively and accurately in writing and verbally to prospects, clients, and other staff
  • Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2019-11-20 Expires: 2020-04-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Epic Managed Services, Technical Director - Telecommute

UnitedHealth Group
Eden Prairie, MN 55344

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast