22 days old

Environmental Services / Custodial Operations Manager 3

Midland, MI 48640
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Unit Description

Join a team where patients are at the heart of everything we do!


Sodexo is hiring an Environmental Services/ Custodial Operations Manager 3 for MidMichigan Medical Center Midland, a key member of the MidMichigan Health system. This 350 bed facility is located in Midland, Michigan. This position will work primarily days, but the selected candidate will need to be flexible to work additional hours as needed including occasional weekends and holidays. 


The successful candidate will:

  • have exceptional client service mentality and executive presence;
  • be responsible for driving client/patient satisfaction, and HCAHPS scores;
  • be responsible for motivating employees and driving employee engagement;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Prevention department;
  • effectively manages the Unit Operating System;
  • support a diverse and inclusive workforce.


Is this opportunity right for you? We are looking for candidates who:

  • Have previous Environmental Services/Housekeeping experience in a hospital or healthcare environment;
  • Possess strong leadership skills with the ability to work independently to drive program compliance and reach project target dates of completion;
  • Have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards is a plus;
  • Are proficient with MS Office including Outlook, Word, Excel.

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexos unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.


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Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.


Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.



Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial ServicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-11-12 Expires: 2020-12-13
Sponsored by:
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Environmental Services / Custodial Operations Manager 3

Midland, MI 48640

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