12 days old

Environmental Services / Custodial Operations Manager 3

Sodexo
Arlington Heights, IL 60004
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Unit Description

Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career! 

 

Sodexo is seeking an Environmental Services Operations Manager 3 at Northwest Community Hospital, an award-winning acute care hospital located in Arlington Heights, IL. This 1.2 million cleanable square foot, 433-bed hospital is located in the northwest suburbs of Chicago. 

 

This is primarily a day shift opportunity and the selected candidate may need to work additional hours and/or some weekends and holidays.

 

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. 

 

The successful candidate will:  

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • work with the Environment of Care Committee and Infection Prevention Director;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who: 

  • have strong leadership skills with experience motivating a team to exceed expectations; 
  • have experience driving customer service and/or patient satisfaction satisfaction results in a health care environment; 
  • can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have strong financial acumen and budget management experience;  and/or
  • are proficient with computers and other technology

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs. 

 

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

 

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

 

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

 

Qualifications & Requirements

Basic Education Requirement - Bachelors Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial ServicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-03-23 Expires: 2020-04-23

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Environmental Services / Custodial Operations Manager 3

Sodexo
Arlington Heights, IL 60004

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