1+ months

Environmental Services / Custodial Operations Manager 1

Sodexo
Doylestown, PA 18902
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**Unit Description**


Let your passion for people be the driver of your success at Sodexo.


We are seeking an **Environmental Services Operations Manager** for Doylestown Hospital in Doylestown, PA. This is a 271 bed community hospital located in beautiful Bucks County, Pennsylvania. Doylestown Hospital was again ranked as one of the best hospitals in the region and Pennsylvania in the latest 2021-2022 U.S. News & World Report Best Hospitals rankings. Doylestown Hospital is 6th in the Philadelphia Metro Area and 12th in Pennsylvania. This is a **second shift** opening (2:30pm start time) overseeing a team of 25.


Seeking an energetic personality and go getter attitude.The teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. This position will report to a Director on-site.The department focuses on consistent, high quality service delivery with an emphasis on patient experience throughout, and employee engagement.


**The successful candidate will:**


+ be responsible for driving client and patient satisfaction scores;

+ provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

+ have experience in a healthcare or hospitality housekeeping environment;

+ effectively manages the Unit Operating System; and/or

+ support a diverse and inclusive workforce.


**Is this opportunity right for you? We are looking for candidates who:**


+ have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;

+ have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;

+ possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;

+ can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

+ have experience effectively managing projects within agreed upon timelines;

+ are results and safety driven;

+ have in-depth knowledge of housekeeping systems and procedures;

+ have experience with vendor and contract management;

+ have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;

+ have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital or hotel; healthcare experience preferred but not required.


**Learn more about** Sodexos Benefits (https://bit.ly/2EVNezw)


**Working for Sodexo:**

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. **Apply today!**


**Not the job for you?**


At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States.Continue your search for ES/Housekeeping jobs (http://bit.ly/SdxHousekeepingjobs) .


**Please note:**


Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.


**Position Summary**


Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.

Key Duties

-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.


**Qualifications & Requirements**


Basic Education Requirement - Associate's Degree or equivalent experience


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-PA-DOYLESTOWN_


**System ID** _815195_


**Category** _Environmental Services / Custodial_


**Relocation Type** _No_


**Employment Status** _Full-Time_
Posted: 2022-06-07 Expires: 2022-08-19
Sponsored by:
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Environmental Services / Custodial Operations Manager 1

Sodexo
Doylestown, PA 18902

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