1+ months

Environmental Services / Custodial Manager 2

Pontiac, MI 48342
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Unit Description

Join our team!  Sodexo is seeking a dynamic Environmental Service/Manager 2 for St. Joe's Mercy Medical in Pontiac, Michigan.  This is a 420 bed hospital, union account that we have 24/7 accountability for, 7 days a week.  Candidates will need to be flexible to work some weekends and holidays, with shifts varying depending on the needs of the business.  The manager will have expertise and working knowledge of all aspects of an Environmental Services department and bring strong customer and client relations skills. The ideal candidate will have prior EVS/Custodial Management experience in a healthcare/hospital environment. Candidate must have excellent oral and written communication skills and the ability to develop positive relationships. The successful candidate will need to have the ability to handle multiple priorities in a fast paced environment. 


 Seeking a \"Difference Maker\" to enhance our overall impact for our patient satisfaction scores, employee engagement, and have a passion for training.  


Focus on:

-Customer service & client relations

-creating strategic action plans for work areas & project planning

-strong computer skills to include: tele-tracking and email 

-hospital or hotels EVS experience a plus

-focus on patient satisfaction is paramount


We are looking for a candidate who:

  • is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;
  • possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion;
  • has previous custodial or housekeeping management experience in a hospital or healthcare environment. 

At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the success of our company.  Come be a part of Sodexo where patients are the heart of everything we do.  

 Apply online today!

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments



Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-08-14 Expires: 2019-10-14

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Environmental Services / Custodial Manager 2

Pontiac, MI 48342

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