25 days old

Environmental Services / Custodial Manager 2

Sodexo
Philadelphia, PA 19107
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Unit Description

Put your passion for people to work and make a real impact on patient satisfaction.

 

Sodexo is seeking an EVS Manager 2 to support Environmental Services in Philadelphia, PA. This position will have direct oversight of the Environmental Services department. The hours are primarily Evening Shift (2:00pm start time) with rotating weekends and holidays. This is a full service union account overseeing a team of 35.  Overall, will be responsible for all outer building daily cleanings, patient throughput and on occassion will cover Linen and the Patient Transport Department.  

 

This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary and innovative services to our patients, customers and hospital employees in a variety of settings. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. This role will support floor care projects, payroll, and lead the team in engagement.  Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills.  Sodexo is seeking a true self-starter who can lead a team under minimal supervision.  These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. 

 

The successful candidate will:

 

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • work with the Environment of Care Committee and Infection Prevention Director;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

 

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • have in-depth knowledge of housekeeping systems and procedures;
  • have experience with vendor and contract management, as well as union and contract negotiations;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;
  • have strong financial acumen and budget management experience; 
  • can multi-task and set priorities;
  • are proficient with computers and other technology

 

Learn more about Sodexos Benefits 

 

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

 

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

 

 

 

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-05-21 Expires: 2021-06-21
Sponsored by:
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Environmental Services / Custodial Manager 2

Sodexo
Philadelphia, PA 19107

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