1+ months

Environmental Services / Custodial Manager 2

Sodexo
Austin, TX 78701
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Unit Description

Sodexo is seeking an Environmental Services / Custodial Services Manager 2 at St Davids North Austin Medical Center in Austin, TX, a 400 bed hospital.  

 

Important: This is a first day shift position and it may include some weekends and holidays. 

 

Bilingual Spanish speaking candidates strongly encouraged to apply. 

 

This position will assist the General Manager in leading the Day-to-Day operations of the Environmental Services department by overseeing all housekeeping operations. It will also be responsible for maintaining payroll records, and schedules. Hires and trains unit personnel. Maintains customer satisfaction and good public relations.

 

We are looking for a candidate who:

  • is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;
  • possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion;
  • has 1-3 years previous custodial or housekeeping management experience in a hospital or health-care environment;
  • has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • has experience effectively managing projects within agreed upon time-lines;
  • has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • is proficient with computers and other technology;
  • has experience with vendor and contract management, as well as union and contract negotiations.

Key Responsibilities:

  • Responsible for driving client and patient experience scores
  • Provides a clean and safe environment for patients, visitors and staff
  • Works with the Environment of Care Committee and Infection Prevention Director
  • Effectively manages the Unit Operating System
  • Supports a diverse and inclusive workforce

 

The successful candidate will: 

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • lead teams and departmental projects and initiatives;
  • effectively manage the Unit Operating System; and/or
  • Support a diverse and inclusive workforce.

 

Is this opportunity right for you? We are looking for candidates who:

 

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
  • have customer service and/or guest satisfaction in a health care or hospitality;
  • possess strong leadership skills and has the ability to work independently to drive program;
  • monitor compliance and reach project target dates of completion;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • are proficient with computers and other technology;
  • are bi-lingual with proficiency to communicate 
  • able to work a FIRST SHIFT schedule with 7am - 4pm hours with a weekend and holiday rotation.

Come be a part of Sodexo where patients are the heart of everything we do! www.sodexousa.com

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-06-17 Expires: 2021-08-20
Sponsored by:
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Environmental Services / Custodial Manager 2

Sodexo
Austin, TX 78701

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