Unit Description

Fast Paced, Problem Solving

• Do you thrive in a fast-paced environment where change is the only constant?
• As a natural problem-solver, you thrive on challenges. Youre also an expert at implementing solutions.
• Do you enjoy a high energy, fast paced environment?

Sodexo is seeking a Environmental Service Manager 1 / Housekeeping Manager  for Capital Health Regional Medical Center, located in Trenton, New Jersey. Capital Health Regional Medical Center is a medical center with a long history of serving the urban region. The hospital includes our state designated comprehensive stroke center (part of the Capital Institute for Neurosciences), the Level II Trauma Center, Mercer County's designated Emergency Mental Health Services Center and the countrys first dedicated neurological emergency department, the Center for Neurologic Emergency Medicine. Capital Health Regional Medical Center also provides inpatient and outpatient radiology services, dialysis, and numerous other medical services.This is a 2nd shift position, with some weekends and holidays.This position reports to a Operations Manager on - site.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.The successful candidate will: 

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff
• lead teams and departmental projects and initiatives;
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
• have customer service and/or guest satisfaction in a healthcare or hospitality;
• possess strong leadership skills and has the ability to work independently to drive program;
• monitor compliance and reach project target dates of completion;
• have experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• are proficient with computers and other technology;

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.-Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments.

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalentSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.