1+ months

Enrollment and Eligibility Representative – Hooksett, NH (Temporarily Remote)

Hooksett, NH 03106 Work Remotely
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  • Job Code
    888549

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.    


This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of (8:00am - 6:00pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at 14 Central Park Drive, Hooksett, New Hampshire 03106.


We offer 8 weeks of paid training. The hours during training will be 8:00am to 4:30pm Monday - FridayTraining will be conducted virtually from your home.
 
What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid - 19 Resources Page at: https://info.uhg.com/


As an Enrollment and Eligibility Representative, you will be responsible for receiving, reviewing, processing, and maintaining new member(s) / group enrollment information.


Primary Responsibilities:

  • Responsible for preparing, processing and maintaining new member or group enrollments
  • May load new member or group data into the enrollment database and update the database with changes
  • May also respond to member eligibility or group questions and verify enrollment status
  • Work with various types of member correspondence
  • May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
  • May also be responsible for inventory control of member and group transactions
General Job Profile:
  • Moderate work experience within own function
  • Some work is completed without established procedures
  • Basic tasks are completed without review by others
  • Supervision / guidance is required for higher level tasks
Job Scope and Guidelines:
  • Applies knowledge / skills to activities that often vary from day to day
  • Demonstrates a moderate level of knowledge and skills in own function
  • Requires little assistance with standard and non - standard requests
  • Solves routine problems on own
  • Works with supervisor to solve more complex problems
  • Prioritizes and organizes own work to meet agreed upon deadlines
  • Works with others as part of a team
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-09-24 Expires: 2020-11-23

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Enrollment and Eligibility Representative – Hooksett, NH (Temporarily Remote)

UnitedHealth Group
Hooksett, NH 03106

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