23 days old

Engineering Manager, SRE - Duo Security

Cisco Systems Inc.
Austin, TX 78701
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider. Duos mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And thats why we are the most loved and trusted company in security.


What Youll Do


As an Engineering Manager on our Site Reliability Engineering team, you will lead the Site Reliability Engineering Delivery Team. This is the team responsible for delivering software to production, and is also responsible for Duos growing global region expansion. Your top priority will be to help grow, mentor, coach and challenge the team while delivering results. You will drive initiatives to remove toil through automation, improve service observability and when needed take on incident response and remediation. You will be at the helm of large and small projects, prioritizing and planning the work while keeping the lines of communication open. You will help drive our goal to empower all engineering teams to run and maintain their services in production. You will be involved in tracking and monitoring metrics that will guide our data driven decisions as we strive to get better every day.


We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship.


Skills you have.

  • You have extensive experience leading teams responsible for customer facing systems in an environment that strives for 5-nines. 

  • You have led teams responsible for architecting cloud based infrastructure and have built scalable software solutions.

  • You can coach, mentor and sponsor engineers at all stages in their career and have managed distributed teams. 

  • You have defined metrics and service level agreements and have leveraged them to drive change and meet customer expectations. 

  • You are not afraid to fail and have built teams and an environment that is psychologically safe and encourages your team to fail fast. 

  • You have sourced, recruited and hired engineers and are adept at leading a high performing team. 

  • You can foster a culture of continuous engineering improvement through mentoring, feedback, and metrics

  • You care about contributing to an amazing work culture and environment

It would be even better if you have.

  • Experience with Infrastructure as Code Terraform etc.

  • Experience working with cloud service providers such as AWS

  • Prior experience with automated configuration tools like Ansible, Puppet, Chef, etc.

  • Prior experience writing web applications in Python.

  • Prior experience deploying cloud services, monitoring, alerting, and handling partner concerns.

  • You have experience supporting a high-availability SaaS environment

  • You work well in charting new DevOps practices without a well defined roadmap.

  • Strong data management principles, security, data organization and operations experience.


Why you should apply.

  • Youve seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.

  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.

  • You love collaborating with, teaching, and learning from high-performing peers on software projects.

This job may not be for you if

  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.

  • You stress under the ambiguity of a problem and default to others to provide you with the answers.

  • Your first instinct is to point out why something cant be done rather than focusing on what the customer problem is.


Why Cisco


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veterans status, religion, disability, sexual orientation and beliefs.


If this role is exciting to you, we encourage you to apply even if you dont meet all of the skills and competencies. Finally and most importantly, we are a proud Equal Opportunity Employer.

Posted: 2021-03-26 Expires: 2021-04-29
Sponsored by:
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Engineering Manager, SRE - Duo Security

Cisco Systems Inc.
Austin, TX 78701
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