16 days old

Employer Installation Representative - Hooksett, NH - 928883

Hooksett, NH 03106
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  • Job Code
    928883

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM
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"The Case Installations Account Service Representative performs employer benefit plan design coding to assigned accounts, including, but not limited to: structure building and revisions, and researching and resolving structure issues.

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Our office is located at 14 Central Park Drive, Hooksett, NH 03106.

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This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am 5:00pm.
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"Primary Responsibilities:

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  • Manage daily production batch runs in Rsuite.
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  • Assist with pulling together daily reports out to Leadership for document fulfillment status.
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  • Promote completed templates to production and set up fulfillment rules in Compendium.
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  • Work with Product leads to set up Testing by pulling together reports for active groups and setting up test scripts and testing documents.
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  • Work through test cases and log defects.
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  • Key Accountabilities: ""
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    • Research, define, and communicate documentation set up detail for new and existing documentation projects.
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    • Communicate new and/or updated information to stakeholders.
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    • Assist in the development and maintenance of tools to help facilitate the consistent application of process and protocols for the department.
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    • Identify necessary changes in policy and workflow as a result of the development/ implementation of all business changes, internal policies and processes, and external communications.
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    • Manage multiple projects for large and small business updates including communication and documentation of these projects.
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    • Interact with various departments to make decisions to ensure successful implementation of corporate initiatives.
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    • Partner with the Product Development/Implementation and Legal teams to create/update and implement documents to support product rollout initiatives.
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    • Perform other projects and duties as assigned in support of department goals and objectives. Examples of these would include but not be limited to: participation in focus workgroups, attending team engagement activities, and assistance with other areas for testing or research.
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    • Complete up training and online continuous learning as required.
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • An education level of at least a High School Diploma / GED (or higher)
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  • Experience with Microsoft Word (ability to perform formatting with text and charts) and Excel (comfortable with spreadsheets and basic formulas).
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  • Must be able to work a 5 day week, 8 hour shift, any time between office hours of operation
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Bachelors degree (or higher) is preferred.
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  • Experience with data mapping a plus.
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  • Ability to set up/run queries Access is a plus.
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  • Familiarity with insurance and/or medical terminology preferred.
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  • Publishing or editing experience is a plus.
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Soft Skills:

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  • Experience with delivering oral and written results and reports on assigned projects
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  • Experience working with team members in a virtual environment
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  • Candidates with leadership qualities are preferred. This includes the ability to work independently without direction, possession of problem solving and root/cause analysis skills, and the ability to be a change agent. Also included are candidates that take ownership of their work.
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Physical Requirements and Work Environment:

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  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, and long periods working at a computer
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  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 10 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: production, templates, testing, documentation, projects, benefits, Hooksett, NH, hiring immediately, UHG, UHC, Unitedhealthcare, UnitedHealth Group, installation, hiring immediately, #rpo

Posted: 2021-07-09 Expires: 2021-08-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Employer Installation Representative - Hooksett, NH - 928883

UnitedHealth Group
Hooksett, NH 03106

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