8 days old

Employee Relations Analyst - Minnetonka, MN

Minnetonka, MN 55345
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Here, you'll help attract, lead, support and reward our most valuable asset: our high caliber people. Here, you're expected and empowered to be your best, to grow and to develop your skills. Be prepared to move quickly, to engage proactively, and to think strategically. Join us and help people live healthier lives while doing your life's best work.(sm)

We are currently recruiting for an Employee Relations Analyst to join our team in our Minnetonka offices. 


The Employee Relations Analyst will provide day-to-day support to managers and Human Capital on a variety of employee relations issues. In addition to handling basic ER issues regarding attendance, performance and policy interpretation, this position will staff the Tier 2 ER phone queue 6 hours per day, doing intake of cases for managing or escalation to Senior ER Analysts and Case Managers.

Primary Responsibilities:
  • Effectively and efficiently handle 6 hours per day of incoming calls from Human Capital, Managers, and 'One Breath' cases
  • Complete intake for all Employee Relations case types to either manage / escalate appropriately to Sr. Employee Relations Analysts and ER Case Managers
  • Manage own caseload, providing coaching and consultation to managers on issues involving non-exempt employees, including basic attendance, performance, corrective action, and policy interpretation cases
  • Intake, manage and/or appropriately escalate emergency 'One Breath' issues
  • Other project work as it applies, i.e. severance documents, etc.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-05-21 Expires: 2020-06-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Employee Relations Analyst - Minnetonka, MN

UnitedHealth Group
Minnetonka, MN 55345

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