23 days old

eCommerce User Experience Director

New York, NY 10007
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Auto req ID: 222747BR

Job Description

Lead and grow the next generation platform and experience design team.

Our team at PepsiCo eCommerce works with cutting-edge technology to build our own tech-stack and experiences from scratch. Were looking for an experienced Design Leader to join the PepsiCo eComm Product and Design team.

You will be responsible for managing, and growing, a team of product designers focused on building and maintaining our product capabilities across D2C and B2B experiences, cross functional automation products, mobile apps and experiment with digital innovation like voice commerce.

This position reports directly to the Head of Product Management and Design for PepsiCo eCommerce, collaborates closely with our engineering and product leads, and is based out of NYC/SF/Bay Area locations.

Weve been laser focused on winning in the marketplace, developing and executing direct-to-consumer experiences like PantryShop.com in less than 30 days. At PepsiCo, we leverage a combination of technology, insights, resources and inventory to quickly meet consumers' evolving needs, with $3 billion in retail sales and growing.

With a team of more than 250 associates and offices in Manhattan, Chicago, Plano, and Silicon Valley, were unleashing the full potential of automation, data science, and machine learning to challenge the way snacks and beverages are sold every day.


  • Lead, manage and empower a growing team of designers.
  • Help foster a vision, creativity, and collaboration between teams and outside of your area of ownership
  • Evangelize design thinking at the company, resulting in tangible improvements across our portfolio of products as well as to how we approach and solve customer/user problems
  • Drive change through user insight resulting in improvements to the PepsiCo eComm experiences
  • Act as liaison between our design team and our product/engineering leadership team to develop a roadmap for future features and improvements, ensuring design is always working on the most impactful initiatives.
  • Help build a design culture and be ambassador of design within the extended organization
  • Elevate quality of user experience for the design team.


  • 10+ years of relevant design experience
  • Previous experience managing a team of designers
  • Experience working on enterprise or consumer facing products across multiple platforms
  • A strong sense of user empathy
  • Humble, driven, and motivated to ship the best product
  • Youre very comfortable both giving and receiving direct feedback
We believe that culture should be at the cornerstone of everything we do at PepsiCo eCommerce. Operating with a start-up mindset, were agile, innovative and not afraid of failure. We want our team members to come to work every day excited to explore new ways of bringing enjoyment, refreshment and fun to the world.

So if youre looking for the chance to create once-in-a-generation disruption, lets connect.

    Relocation Eligible: Not Eligible for Relocation
    Job Type: Regular

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

    Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

    If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

    Please view our Pay Transparency Statement","city":"New York City","state":"New York
    Posted: 2021-05-20 Expires: 2021-06-20

    Performance with Purpose

    Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

    Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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    eCommerce User Experience Director

    PepsiCo Inc.
    New York, NY 10007

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