1+ months

Dispatcher Transport Coord II

Albuquerque, NM 87102
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*Primary Location: *3411 Broadway Blvd SE, Albuquerque, NM, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *202100946
This position is responsible for pick-up and delivery functions for the Auction, including coordinating efficient movement of consigned vehicles to and from the facility, while providing high quality service to Auction customers.

*Job Responsibilities:*

* Represent the Auction in a professional and courteous manner by ensuring that all transportation callers are greeted professionally and efficiently.

* Contact customers to determine vehicle availability and condition, and efficiently schedule pick-ups and deliveries.

* Coordinate and direct the safe and efficient transportation of customers and customer vehicles to and from the Auction and other designated areas.

* Arrange for pick-up and delivery of vehicles within the standard timeframes prescribed by our accounts.

* Receive and route telephone and radio calls in a courteous and efficient manner to the appropriate department personnel.

* Dispatch commercial requests to UPS or other transportation companies

* Work closely with lot operations team and van drivers to coordinate drivers for local pickup & delivery.

* Perform data entry and verify that transportation information is accurately recorded in the system.

* Perform various clerical and administrative duties relating to transportation pickups and deliveries.

* Determine outstanding pick-ups, compile data, and generate transporter and account aging reports for the department manager.

* Coordinate department activities with customer account representatives and transporters.

* Interact with customers and resolve problems that may occur in the transportation process.

* Assist with pick-up problems, including contacting the appropriate Auction personnel to resolve concerns promptly.

* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

* Perform other duties as assigned by manager.


* High School Diploma or equivalent required.

* 2 years of dispatching and clerical/administrative support experience required.

* 1 year of experience handling high volume phone calls required.

* Auction experience and knowledge of overall Auction functions preferred.

* Valid drivers license and good driving record required.

* Excellent communication and organization skills required.

* Competent computer software skills required, including Excel and database systems.

* Ability to use general office equipment (e.g., copier, fax machine, etc.).

* Ability to sit or stand for prolonged periods of time.

* Manual dexterity; ability to perform repetitive data entry tasks.

* Vision abilities required include close, distance, and depth perception.

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-03-10 Expires: 2021-05-20
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Dispatcher Transport Coord II

Albuquerque, NM 87102

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